Alliance Director - Brussels

CBRE Global Workplace Solutions (GWS); Brussel; On-site; EUR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

32 days annual leave

Meal vouchers

Comprehensive insurance package

Pension plan

13th month salary

GWS Academy development

Job summary

CBRE Global Workplace Solutions (GWS) is seeking an Alliance Director to lead a major strategic client partnership in Brussels. The role requires executive sponsorship, deep client understanding, and the ability to drive growth, operational excellence, and value creation across a complex, multi-country portfolio.

You will oversee a high-performing matrix organisation, negotiate contracts, and steer governance, ensuring alignment between client objectives and CBRE’s service outcomes.

Qualifications

• Significant experience leading large, complex client relationships and strategic partnerships.
• Proven accountability for P&L management and commercial performance.
• Strong communication and stakeholder engagement with senior executives.
• Experience in facilities management or related workplace solutions.

Responsibilities

• Lead executive governance forums and align strategic objectives with delivery.
• Own the account's financial performance and account business plan.
• Provide strategic direction across multiple service lines and geographies.
• Develop leadership capability and succession planning for the account.
• Champion client voice and drive value through innovation and service excellence.

Skills

Strategic client leadership

Commercial management

Operational excellence

People & leadership

Stakeholder engagement

Job description

Alliance Director - CBRE - Brussels

Lead a Strategic Partnership. Drive Business Impact. Shape the Future.

CBRE Global Workplace Solutions (GWS) is seeking an experienced and commercially driven Alliance Director to lead a significant strategic client partnership.

This is a high-profile leadership role where you will serve as the executive sponsor for a major account, building trusted relationships with senior client stakeholders while driving growth, operational excellence, innovation, and long-term value creation. You will act as a strategic advisor, helping shape business outcomes while ensuring the successful delivery of integrated facilities management and workplace solutions across a complex, multi-country portfolio.

As Alliance Director, you will combine commercial leadership, strategic thinking, and operational oversight to deliver exceptional outcomes for both the client and CBRE. You will lead a high-performing matrix organisation, influence executive decision-makers, and identify opportunities to strengthen and grow the partnership through innovation, efficiency, and service excellence.

How you add value:

Strategic Client Leadership

• Build and maintain trusted relationships with executive and C-suite stakeholders.
• Act as the strategic partner and primary executive contact for the client.
• Develop a deep understanding of the client's business, objectives, priorities, and future challenges.
• Provide thought leadership and innovative solutions that create measurable business value.
• Lead executive governance forums and ensure alignment between strategic objectives and operational delivery.
• Champion the voice of the client across the organization while aligning business goals with service outcomes.

Commercial & Financial Management

• Own the overall financial performance and profitability of the account.
• Develop and execute a robust Account Business Plan focused on growth, value creation, and customer success.
• Identify and deliver opportunities for organic growth, service expansion, and innovation.
• Lead commercial negotiations, contract renewals, and governance activities.
• Ensure contractual commitments are achieved while proactively managing risk and commercial outcomes.
• Drive sustainable revenue growth and margin improvement across the portfolio.

Operational Excellence

• Provide executive oversight across all service lines supporting the account.
• Ensure consistent delivery of high-quality services that meet and exceed client expectations.
• Foster collaboration across multiple business functions, geographies, and stakeholders.
• Lead issue resolution and escalation management to ensure positive customer outcomes.
• Drive continuous improvement initiatives focused on performance, efficiency, innovation, and customer experience.
• Ensure business continuity and operational resilience across the account.

People & Leadership

• Lead, inspire, and develop high-performing teams across diverse functions and locations.
• Create a culture of accountability, collaboration, inclusion, and excellence.
• Provide strategic direction and leadership within a complex matrix environment.
• Align people, resources, and capabilities to support client and business objectives.
• Develop leadership capability and succession planning across the account.
• Serve as a role model for CBRE's values and leadership behaviours.

Who are we looking for?

• Significant experience leading large, complex client relationships and strategic partnerships.
• Experience in Facilities Management
• Proven accountability for substantial P&L management and commercial performance.
• Demonstrated success influencing and engaging senior executives and C-suite stakeholders.
• Experience operating within complex, matrixed, and multi-regional organisations.
• Strong commercial acumen with expertise in contract management, governance, and negotiation.
• A proven track record of developing and executing growth strategies that deliver measurable business outcomes.
• Exceptional communication, relationship management, and stakeholder engagement skills.
• The ability to balance strategic vision with operational execution.
• Strong leadership capabilities with experience managing diverse and geographically dispersed teams.
• A customer-first mindset, combined with a passion for innovation, value creation, and continuous improvement.

Why Join CBRE?

This is an opportunity to lead one of CBRE's most strategic client partnerships and make a meaningful impact on both client and business performance.

At CBRE, you'll join a global leader in real estate and workplace solutions, working alongside talented colleagues who are passionate about delivering exceptional outcomes. You'll be empowered to influence strategy, drive innovation, and build lasting partnerships while developing your own career within a truly global organization.

What do we offer you?

At CBRE, we are committed to creating an exceptional employee experience and supporting your professional and personal growth. In return for your expertise and leadership, we offer:

• Competitive salary (depending on knowledge and experience)
• 32 days of annual leave (20 statutory vacation days + 12 ADV/reduction of working time days)
• Additional vacation day for every 5 years of service
• Meal vouchers and eco vouchers
• Comprehensive insurance package (hospitalization, outpatient care, life and disability insurance)
• Excellent pension plan through a group insurance scheme
• Holiday allowance and 13th month salary
• Additional vacation days based on seniority
• Extensive development opportunities through the GWS Academy and external training providers
• Internal career growth opportunities and strong long-term career prospects