AISB-1083 Senior IT Project Manager (Business Project Manager)

Abakus IT-Solutions; Namen; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Abakus IT-Solutions seeks a Senior IT Project Manager (Business Project Manager) to support a multi-project programme for digitalising urban planning, environmental and permit processes. You will oversee pre-analysis, charter creation, and agile delivery while coordinating multiple teams and stakeholders across Wallonia, with hybrid on-site presence.

You will ensure governance, risk management and successful go-lives, contributing to continuous improvements and a stable production environment.

Qualifications

• Crisis communication and reporting to executive level are required.
• Experience coordinating multidisciplinary IT projects.
• Proven incident management and root-cause analysis skills.
• Mastery of a project management tool is essential.
• Knowledge of ITIL/ITSM practices is expected.
• Resource management experience is required.

Responsibilities

• Oversee pre-analysis: define scope, tech, resources and budget.
• Identify vendors, contacts and define the project charter.
• Lead internal and client kick-offs to capture needs and context.
• Plan tasks and deliverables with agile iterations delivering value.
• Build and drive the project team; act as single business contact.
• Monitor schedule, budget, scope, risks and changes.
• Coordinate build, testing and training; oversee go-live and handover.
• Close projects and ensure smooth transition to production.

Skills

Crisis communication

IT project management

Incident management

PM tool mastery

ITIL methodology

Resource management

Job description

AISB-1083 Senior IT Project Manager (Business Project Manager)

Context and Project

A public administration coordinates a programme to digitalise urban planning, environmental and single permits. The programme team includes a programme manager, a pool of analysts and testers, a change management, communication and training lead, and several project managers already assigned to specific missions.

The role supports the programme manager in setting up and following technical projects, either ongoing or about to start. Several projects are run in parallel, from the pre-study phase (bid coordination) through to the handover to operational production.

Responsibilities

Project management

• Carry out or supervise the pre-analysis: estimate scope, technology, resources and budget
• Identify providers, contacts and experts, define the project charter and set up the project organisation
• Lead the internal kick-off and the external kick-off with the client to understand their needs and environment
• Define tasks and deliverables (technical and documentary) and build the project plan using an agile approach, with short iterations focused on delivering value
• Build the project team and act as its driving force
• Act as the single point of contact for the business
• Monitor schedule, budget, scope and risks, and manage changes
• Coordinate and supervise the build, testing and training phases
• Oversee go-live, provisional acceptance (MVP) and final acceptance (transition to maintenance)
• Close projects
• Be hands-on during critical phases (peak workload, approaching deadlines), particularly during the build phase

Incident management and continuous improvement

• Improve incident detection, control and management procedures
• Improve problem management and continuous improvement procedures
• Ensure cross-functional coordination and supplier management to resolve major incidents on the digitalised permits as quickly as possible
• Improve reporting and governance related to the operational management of production incidents

Cross-functional

• Share knowledge and skills with other team members

Candidate Profile

Level

• Senior profile

Required skills

• Crisis communication and reporting up to executive level (Senior)
• IT project management with coordination of multidisciplinary teams (Senior)
• Incident management and root cause analysis (RCA) (Senior)
• Mastery of a project management tool (Senior)
• ITSM and ITIL methodology (Senior)
• Resource management (Confirmed)

Appreciated skills

• Change management (Confirmed)
• Supplier management and SLA (Confirmed)
• Supervision of complex applications in a production environment (Confirmed)
• Priority management and sense of urgency
• Stress resistance and composure
• Crisis communication, clarity and precision
• Influence-based leadership and cross-functional coordination
• Methodological rigour, perseverance and tenacity
• Adaptability and responsiveness
• Ability to explain technical topics in plain terms

Languages

Location and Conditions

• Hybrid arrangement, with on-site presence of at least 60%, or more if needed
• Occasional travel to municipalities across Wallonia if needed