Chef de projet (Senior) - SPW Digital

Adjugo; Namen; Hybrid; EUR 80,000 - 110,000; Full time

Job summary

SPW Digital is seeking a Senior Project Manager to lead end-to-end delivery for urban planning and environmental permits projects in a hybrid role based in Belgium. You will coordinate cross‑functional teams and suppliers, drive incident management improvements, and ensure on‑time, within‑scope project delivery through rapid agile iterations.

You will manage multiple projects, establish governance, and report to executives.

Qualifications

• Senior project management experience
• Executive crisis reporting capability
• Multidisciplinary IT coordination
• Incident root‑cause analysis
• Experience with project management tools
• ITIL/ITSM knowledge
• French proficiency at CEFR C2

Responsibilities

• Improve incident detection, control and management procedures.
• Improve problem management and continuous improvement procedures.
• Coordinate cross‑functional teams and suppliers to resolve major incidents quickly.
• Improve reporting and governance for operational production incident management.
• Lead preliminary analysis estimates for scope, technology, resources and budget.
• Identify providers and establish project organisation and charter.
• Lead client kick‑offs to understand needs and context.
• Plan projects with short, rapid iterations delivering customer value.

Skills

Senior project management

Executive crisis reporting

Multidisciplinary IT coordination

Incident root‑cause analysis

Project management tools

Senior ITSM ITIL

French language proficiency

Tools

General project management tool

Job description

Dates: 2026-11-01 — 2027-10-31

Arrangements: Full time; hybrid; on site at least 60% of the time, or more if necessary; travel to municipalities in Wallonia if required.

SPW Digital is reinforcing its programme to digitise urban planning, environmental and combined permits. The existing team comprises a programme manager, analysts, testers, a change, communication and training lead, and several project managers. The assignment also draws on expertise from SPW Digital, SPW ARNE and SPW TLPE. You will support the programme manager in establishing and monitoring ongoing and new technical projects.

You will manage several projects simultaneously, from preliminary studies and offer coordination through transfer to operational production. The mission combines project delivery with improvements to incident detection, incident control, problem management and continuous improvement. Cross-functional coordination and supplier management are required to resolve major production incidents promptly. Delivery uses short, rapid agile iterations focused on customer value.

The full-time assignment runs from 1 November 2026 to 31 October 2027 in Jambes. Hybrid working requires at least 60% on‑site attendance, potentially more when necessary, and travel to Walloon municipalities if required. The role requires senior project management capabilities, confirmed resource management and C2 French. Selection includes skills compliance, CV review and one or more interviews via Teams or in person.

Top Reasons to Apply

End‑to‑end project ownership

Multidisciplinary team coordination

Production reliability improvement

Responsibilities

• Improve incident detection, control and management procedures.
• Improve problem management and continuous improvement procedures.
• Coordinate cross‑functional teams and suppliers to resolve major incidents affecting digitised permits as quickly as possible.
• Improve reporting and governance procedures for operational production incident management.
• Perform or supervise preliminary analysis estimating scope, technology, resources and budget.
• Identify providers, contacts and experts, define the project charter, and establish the project organisation.
• Lead internal and external client kick‑offs to understand client needs and context.
• Define technical and documentary tasks and deliverables and plan projects using short, rapid agile iterations delivering customer value.

Must Have

• Senior project management
• Executive crisis reporting
• Multidisciplinary IT coordination
• Incident root‑cause analysis
• Project management tools
• Senior ITSM ITIL
• French C2 proficiency

Additional Responsibilities

• Establish and energise the project team.
• Act as the single business contact.
• Monitor project schedules, budgets, scope and risks and manage changes.
• Unite all project participants.
• Provide hands‑on support during critical project phases, including workload peaks and approaching deadlines, especially during implementation.
• Coordinate and supervise implementation, testing and training phases.
• Monitor production deployment, provisional acceptance (MVP), and final acceptance of the finished product entering maintenance.
• Close projects.
• Share knowledge and skills with other team members.
• Business Project Manager at T3 — Senior; most recent experience: any time.
• French proficiency at CEFR C2 is mandatory.
• Manage priorities and demonstrate a sense of urgency.
• Resist and manage stress while remaining calm.
• Communicate clearly and precisely during crises.
• Demonstrate influence‑based leadership and cross‑functional coordination.
• Demonstrate methodological rigour, perseverance and tenacity.
• Demonstrate adaptability and responsiveness.
• Explain technical aspects in accessible language.
• Be willing to attend on site at least 60% of the time, or more if necessary.
• Be willing to travel to municipalities in Wallonia if necessary.

Technical skills

• Crisis communication and reporting up to executive level: T3 — Senior; most recent experience: any time.
• IT project management with coordination of multidisciplinary teams: T3 — Senior; most recent experience: any time.
• Incident management and root cause analysis (RCA): T3 — Senior; most recent experience: any time.
• Resource management: T2 — Confirmed; most recent experience: any time.
• ITSM and ITIL methodology: T3 — Senior; most recent experience: any time. Certification is not requested.
• Scrum master certification is an advantage; no specific credential or issuer is named.
• Change management: T2 — Confirmed; most recent experience: any time. Not marked mandatory.
• Supplier and SLA management: T2 — Confirmed; most recent experience: any time. Not marked mandatory.
• Supervision of complex applications in production: T2 — Confirmed; most recent experience: any time. Not marked mandatory.

Tools

• Proficiency in a project management tool: T3 — Senior; most recent experience: any time. No product is named.