AI Transformation Architect & Process Excellence Leader

Accenture Belgium; Brussel Hoofdstad; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Accenture Belgium seeks a seasoned professional to own the design of future-state processes, AI integration, and operating model changes. You will lead client workshops, defend recommendations to senior leadership, and shape adoption strategies across industries.

Your expertise spans process excellence, AI-enabled benchmarking, and change management to deliver credible transformations. We value experience leading AI-driven process redesign, cross-functional collaboration, and the ability to

Qualifications

• Bachelor's Degree or equivalent in a relevant field.
• Experience leading client discovery workshops and presenting to senior leadership.
• Proven benchmarking analyses and change-impact assessments.
• Experience using AI-assisted tools for benchmarking, analytics, or facilitation.
• Experience designing future-state processes with AI and operating model changes.
• Integrating AI and automating business process design.
• Deep domain expertise in at least one industry.

Responsabilités

• Lead future-state process specification, AI integration design, operating model changes, and adoption planning.
• Run client discovery workshops and stakeholder interviews; present recommendations to senior client leadership; manage day-to-day client relationships and issue resolution.
• Drive benchmarking analysis and change-impact assessments grounded in domain knowledge.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams.
• Connect operating model to future-state processes to drive practical transformation approaches.
• Build and maintain documented redesign methods and playbook contributions.
• Contribute to business development by qualifying opportunities and co-authoring proposals.
• Coach junior practitioners on process redesign methods and AI design principles.
• Embed AI Design principles into process specifications — including agent autonomy levels, escalation triggers, and human-agent handoff quality.

Connaissances

Future-state design

AI integration design

Operating model design

Adoption planning

Workshop facilitation

Stakeholder management

Executive communication

Business development support

Mentoring juniors

Formation

Bachelor's Degree or equivalent

Experience in process excellence

Lead client discovery workshops

Benchmarking analyses & change-impact assessments

AI-assisted benchmarking/workshop facilitation

AI-driven future-state process design

AI design principles knowledge

Industry domain expertise in multiple sectors

Applied AI design principles in process

Outils

Process mining tools

Digital twins

AI design platforms

Description du poste

Accenture Belgium seeks a seasoned professional to own the design of future-state processes, AI integration, and operating model changes. You will lead client workshops, defend recommendations to senior leadership, and shape adoption strategies across industries.

Your expertise spans process excellence, AI-enabled benchmarking, and change management to deliver credible transformations. We value experience leading AI-driven process redesign, cross-functional collaboration, and the ability to