Admission Host - Sea Life Blankenberge

Merlin; Blankenberge; On-site; EUR 26,000 - 31,000; Full time

Job summary

SEA LIFE Blankenberge is seeking friendly Admissions Hosts to welcome guests and assist with tickets, bookings and questions. You will be at the heart of the guest experience, helping ensure a memorable visit from arrival to departure.

Our team values hospitality, flexibility, and a proactive approach to customer service. Weekend and holiday availability is required to cover busy periods and seasonal demand.

Qualifications

• Loves working with people and delivering great customer service.
• Friendly, positive and confident speaking to guests.
• Enjoys working as part of a team.
• Can stay calm and helpful when things get busy.
• Reliable, flexible and willing to get stuck in.
• Willing to learn about our animals and SEA LIFE experience.
• Available to work flexibly, including weekends and holidays.

Responsibilities

• Give every guest a warm and friendly welcome.
• Help guests with tickets, bookings, promotions, vouchers and questions.
• Process admissions transactions accurately and confidently.
• Share knowledge of SEA LIFE Blankenberge to enhance the visit.
• Manage queues and keep the admissions area tidy and welcoming.
• Work with the wider team to deliver a brilliant experience from arrival to departure.
• Follow Health & Safety procedures to keep guests and colleagues safe.

Skills

Customer service

Teamwork

Communication

Flexibility

Calm under pressure

Job description

What you'll bring to the team

Love meeting people? Want a job where you can help create amazing memories every day?

At SEA LIFE Blankenberge, we’re looking for friendly and enthusiastic Admissions Hosts to join our team. You’ll be one of the first people our guests meet, giving them a warm welcome, helping them with tickets and questions, and making sure their visit gets off to the best possible start.

And with hundreds of amazing marine creatures – including our seals at Belgium's only seal sanctuary – this definitely isn't your average workplace!

What you'll be doing

As an Admissions Host, you'll be right at the heart of the guest experience. You'll:

• Give every guest a warm and friendly welcome
• Help guests with tickets, bookings, promotions, vouchers and general questions
• Process admissions transactions accurately and confidently
• Share your knowledge of SEA LIFE Blankenberge and help guests get the most from their visit
• Help manage queues and keep things moving during our busy periods
• Look for opportunities to make a guest's day that little bit more special
• Keep the admissions area clean, tidy and ready to welcome our visitors
• Work closely with the wider team to deliver a brilliant experience from arrival to departure
• Follow our Health & Safety procedures and help us keep our guests and colleagues safe

Qualifications & Experience

You don't need to be a marine expert – we'll teach you everything you need to know!

We're looking for someone who:

• Loves working with people and naturally delivers great customer service
• Is friendly, positive and confident speaking to guests
• Enjoys working as part of a team
• Can stay calm and helpful when things get busy
• Is reliable, flexible and happy to get stuck in
• Is willing to learn about our animals, conservation work and the SEA LIFE experience
• Is available to work flexibly, including weekends, school holidays and public holidays

Previous experience in hospitality, tourism, retail, leisure or customer service is great, but your attitude and enthusiasm are just as important to us.

Benefits

Why SEA LIFE Blankenberge?

You'll be joining a team that's passionate about giving our guests unforgettable experiences while helping them discover more about our oceans and the incredible animals that call them home.

No two days are quite the same. One minute you might be welcoming a family on their first ever SEA LIFE visit, the next you're helping someone plan your day or sharing what's happening around the attraction.

If you're a people person who loves creating great experiences, we'd love to hear from you.

Come and work your magic at SEA LIFE Blankenberge.

Posted Salary Range

EUR €2,561.00/Mo.