Administrative & Operations Officer | EN

Michael Page; Brussel; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

A Brussels-based financial institution seeks an Administrative & Operations Officer to ensure smooth execution of daily operational activities across payments, cash management, trade finance, and client administration.

You will handle domestic and international payments, respond to client inquiries by phone and email, maintain client documentation and e-banking agreements, perform reconciliations and internal controls, and support process improvements in collaboration with local and

Responsabilités

• Process and monitor domestic and international payments.
• Manage incoming client requests and internal inquiries via email and phone.
• Support administrative follow-up of banking operations and client files.
• Assist with Trade Finance and Guarantee-related transactions.
• Maintain and update client documentation and e-banking agreements.
• Perform reconciliations, operational controls, and account maintenance tasks.
• Ensure compliance with internal policies and KYC requirements.
• Contribute to process improvement initiatives and operational efficiency projects.
• Collaborate with local and international stakeholders.

Description du poste

As an Administrative & Operations Officer, you will play a key role in ensuring the smooth execution of daily operational activities across payments, cash management, trade finance, and client administration.

Client Details

Join a well-established international financial institution with a strong presence across EMEA. Known for its expertise in corporate banking, financial services, and global markets, the company offers a collaborative environment where innovation, operational excellence, and long-term client relationships are at the heart of its success.

Description

• Process and monitor domestic and international payments.
• Manage incoming client requests and internal inquiries via email and phone.
• Support administrative follow-up of banking operations and client files.
• Assist with Trade Finance and Guarantee-related transactions.
• Maintain and update client documentation and e-banking agreements.
• Perform reconciliations, operational controls, and account maintenance tasks.
• Ensure compliance with internal policies and KYC requirements.
• Contribute to process improvement initiatives and operational efficiency projects.
• Collaborate with local and international stakeholders.