Administrative Insurance Officer

Axis.eu; Hoogstraten; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Meal vouchers

Hospitalisation insurance

Group insurance

Eco-vouchers

Job summary

Axis Group is seeking an Insurance Administrative File Manager in Belgium to serve as the initial customer contact and deliver outstanding service. You will prepare quotes and policies, manage client files, and liaise with insurance providers to secure favorable terms.

The role emphasizes proactive handling of tasks, meticulous record-keeping, and timely processing, with support from a dynamic team and access to guidance and training opportunities.

Qualifications

• At least 1 year of experience in the insurance industry.
• Lives near the workplace.
• Excels at providing customer-focused service.
• Proactive, detail-oriented and quality-driven.
• Passion for insurance and helping clients.

Responsibilities

• Be the first point of contact for customers by phone and in person.
• Support day-to-day transactions and ensure excellent service.
• Prepare quotes and insurance policies with optimal terms.
• Manage and update customer files for smooth operations.
• Maintain contact with customers and insurance companies.
• Plan independently, work with precision, and meet deadlines.

Skills

Customer service

Attention to detail

Proactive attitude

Communication skills

Tools

Brio

Job description

Are you a customer-focused professional with an interest in the insurance industry? As an Insurance Administrative File Manager, you'll be the first point of contact for customers and provide excellent service. You'll prepare quotes and policies, manage customer files, and maintain contact with both customers and insurance companies. With your proactive attitude and attention to detail, you'll ensure transactions are processed smoothly. Join a dynamic team that supports your personal development with excellent guidance and attractive benefits.

• You are the first point of contact for customers, both by phone and in person;
• You provide support for day-to-day transactions and ensure excellent service;
• You prepare quotes and insurance policies that guarantee the best terms;
• You manage and update customer files to ensure smooth operations;
• You maintain contact with customers and insurance companies;
• You plan independently, work with precision, and meet deadlines effortlessly.

• Has at least 1 year of relevant experience in the insurance industry;
• Lives near the workplace;
• Excels at providing customer-focused service and strives for a personalized approach;
• Works proactively, pays attention to detail, and is focused on delivering high quality;
• Has a passion for insurance and is motivated to provide tailored advice to customers.

• The opportunity to work in a dynamic team with great managers who provide excellent guidance and training opportunities;
• No experience with Brio? Don't worry—you'll have the chance to learn the ropes;
• Ongoing coaching and support to help you grow in your personal development;
• Fair and competitive compensation;
• Attractive additional benefits, including meal vouchers, hospitalization insurance, group insurance, and eco-vouchers.