Account Manager

aikidosecurity; Oost-Vlaanderen; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Flexibility in working hours

High-impact position

Résumé du poste

aikidosecurity is searching for an Account Manager to enhance relationships with clients and ensure they receive maximum value from our services. This high-impact position requires a medior/senior profile with experience in CRM, upselling, and account growth.

Join a fast-growing company that values flexibility in working hours and fosters an open, informal atmosphere where your skills will significantly contribute to the company's success.

Qualifications

• Medior/Senior profile with experience in managing client accounts.
• Demonstrated success in upselling and client retention.
• Comfortable with technology and independent work.

Responsabilités

• Manage and expand relationships with existing clients.
• Execute initiatives for customer usage growth.
• Identify upselling opportunities to enhance value.

Connaissances

CRM Experience

Upselling Strategies

Client Retention

Account Growth

Tech Savviness

Fluent in English

Description du poste

Account Manager

We’re looking for an Account Manager who is eager to help our clients get the most out of Aikido Security. Your role will be central in managing and nurturing relationships with our existing clients, ensuring they not only stick around but also find increasing value in our product.

Responsibilities

• Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.
• Execute growth initiatives aimed at expanding customer usage and value realization.
• Identify opportunities for upselling additional features and services to existing customers.
• Maintain and manage customer records in our CRM system.
• Work at the intersection of sales, customer success, and product to gather and relay customer feedback for product optimization.

Qualifications

• Medior/Senior profile
• Experience with CRM, upselling strategies, client retention, and account growth
• Very tech‑savvy
• Hungry and a “get stuff done” mentality
• Self‑starter and independent
• Fluent in English

What you can expect

• High‑impact position in a fast‑growing company
• Fast growth of responsibility
• Competitive salary package
• A company that sticks to its values in an open and informal atmosphere
• Flexibility in working hours and hybrid culture

You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.