Account Manager

NP Group; Brussel Hoofdstad; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

NP Group in Brussels is seeking a Senior Account Manager to lead and grow strategic BFSI client relationships in Belgium. You will own accounts, manage P&L, and drive revenue growth through executive partnerships and new business opportunities.

The role emphasizes managing large enterprise clients, coordinating delivery teams, and crafting competitive commercial proposals to expand the Belgian BFSI footprint.

Qualifications

• 10+ years in IT services, technology consulting, outsourcing or managed services.
• Proven track record in account management, client relationships and executive stakeholder engagement.
• Experience with large enterprise accounts and C-suite communications.

Responsibilities

• Own and manage strategic BFSI client accounts.
• Oversee account P&L, revenue growth and commercial performance.
• Build relationships with senior stakeholders and C-level executives in Belgian BFSI.
• Identify opportunities within existing accounts and drive expansion.
• Lead commercial discussions, renewals, extensions, proposals and RFP responses.
• Develop strategic account plans aligned with client priorities and business objectives.
• Coordinate with offshore and onshore delivery teams to ensure service quality.
• Collaborate with delivery, solutioning and leadership to craft competitive proposals.
• Support new client acquisition and market expansion in Belgium BFSI.

Skills

Account Management

Client Relationships

Strategic Leadership

BFSI Knowledge

Stakeholder Management

Job description

Location: Brussels, Belgium (Hybrid – 3 days onsite)

Employment Type: Permanent

About the Opportunity

We are supporting a leading global IT services and consulting organisation in the appointment of a Senior Account Manager to manage and grow strategic banking and financial services accounts in Belgium.

This is a senior client-facing commercial role, combining account ownership, business development, executive stakeholder management and oversight of global delivery teams.

The successful candidate will take responsibility for established client relationships, with a focus on revenue growth, profitability, account expansion and long-term strategic partnerships.

Key Responsibilities

• Own and manage strategic BFSI client accounts.
• Take responsibility for account P&L, revenue growth, profitability and commercial performance.
• Develop and maintain strong relationships with senior stakeholders and C-level executives across Belgian banking and financial services organisations.
• Identify new business opportunities within existing accounts and drive account expansion.
• Lead commercial discussions, contract renewals, extensions, proposals and RFP responses.
• Develop strategic account plans aligned with client priorities and business objectives.
• Work closely with offshore and onshore delivery teams to ensure service quality, client satisfaction and successful delivery.
• Identify opportunities across application development, managed services, cloud, digital transformation and IT outsourcing.
• Collaborate with delivery, solutioning and leadership teams to develop competitive commercial proposals.
• Support new client acquisition and business development initiatives within the Belgian BFSI market.

Requirements

• 10+ years of experience within IT services, technology consulting, outsourcing or managed services.
• Proven experience in Account Management, Client Relationship Management, Client Director or similar commercial leadership positions.
• Strong experience managing large enterprise accounts.
• Established relationships within the Belgian banking and financial services sector.
• Demonstrated success in account growth, commercial negotiations, renewals and new business development.
• Experience working within global delivery models, including offshore delivery teams.
• Strong understanding of IT outsourcing, application services, managed services and digital transformation.
• Experience managing senior executive and C-suite relationships.
• Excellent communication and stakeholder management skills.