Youth Case Manager — Trauma-Informed Support Lead

Melbourne City Mission (MCM); Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

Learning & development

Inclusive culture

Job summary

Melbourne City Mission (MCM) is seeking a dedicated professional to support young people experiencing homelessness or at risk. You will work within the Youth Early Intervention and Homelessness portfolio, providing case management, safety planning and access to housing and support services.

The role emphasizes healing-oriented practice, collaboration with health, mental health and related services, and building pathways out of disadvantage.

Qualifications

• Case management experience with trauma-informed approaches.
• Strong communication and interpersonal abilities.
• Ability to coordinate with allied services and stakeholders.
• Understanding of child safety requirements.

Responsibilities

• Support a caseload of young people using a healing-oriented framework.
• Develop advanced case planning and crisis interventions for complex needs.
• Assist young people to access sustainable accommodation options.
• Facilitate access to health, mental health, AOD and therapeutic supports.

Skills

Case management

Trauma-informed practice

Communication

Negotiation

Interpersonal skills

Time management

Child safety

Education

Youth Work / Social Work / Welfare studies

Job description

Melbourne City Mission (MCM) is seeking a dedicated professional to support young people experiencing homelessness or at risk. You will work within the Youth Early Intervention and Homelessness portfolio, providing case management, safety planning and access to housing and support services.

The role emphasizes healing-oriented practice, collaboration with health, mental health and related services, and building pathways out of disadvantage.