Youth Case Manager – Trauma-Informed Housing & Support

Melbourne City Mission (MCM); Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging benefits

Learning and development opportunities

Inclusive organisation

Job summary

Melbourne City Mission (MCM) is seeking a dedicated Youth Worker to support a caseload of young people through a healing-oriented approach within the Homelessness and Family Services Division. The role focuses on complex needs, crisis planning and helping young people secure sustainable accommodation with access to health and therapeutic supports.

You will work within the Creating Connections team across Melbourne’s northwest and inner south regions, contributing to a supportive,

Qualifications

• Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields.
• Demonstrated experience working within a case management and trauma informed framework.
• Demonstrated understanding of theory and practice as it relates to family mediation and family support.
• Understanding of issues that affect young people and their families experiencing conflict and at risk of report to Child Protection.
• Experience and ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders.
• Well-developed communication, negotiation, interpersonal and conflict resolution skill.
• High level of initiative and time management and the ability to work independently and part of a team.
• An understanding of the requirements for ensuring child safety.
• Strong administration skills and computer literacy.

Responsibilities

• Support a case load of young people through a healing-oriented framework.
• Utilising creative and innovative pathways to disrupt disadvantage and create pathways out of homelessness.
• Develop advanced case planning and crisis interventions to meet the needs of young people with complex needs.
• Assist young people to explore and access sustainable accommodation options.
• Facilitate access to specialist support services, including health, mental health, AOD and therapeutic interventions.

Skills

Case management

Trauma-informed framework

Communication skills

Time management

Interpersonal skills

Education

Youth Work / Social Work degree

Job description

Melbourne City Mission (MCM) is seeking a dedicated Youth Worker to support a caseload of young people through a healing-oriented approach within the Homelessness and Family Services Division. The role focuses on complex needs, crisis planning and helping young people secure sustainable accommodation with access to health and therapeutic supports.

You will work within the Creating Connections team across Melbourne’s northwest and inner south regions, contributing to a supportive,