Wpi Claims Specialist – Permanent Impairment (Hybrid)

Eml Group; Tweed Heads; On-site; AUD 65,000 - 85,000; Full time

Job summary

ClaimsCo on the Gold Coast is seeking Insurance Claims Consultants to join its growing claims team. You will manage a portfolio of complex claims with training provided, focusing on the insured's best interests and achieving positive outcomes.

No prior insurance experience is required; the role offers ongoing training, a supportive team environment, opportunities for career progression, and a competitive remuneration package with incentives.

Qualifications

• No prior insurance experience required; full training provided.
• Enthusiastic, driven, and motivated to build a career in insurance.
• Excellent customer service and attention to detail.

Responsibilities

• Manage a portfolio of complex claims with training to negotiate positive outcomes.
• Assist the operations coordinator with claims compliance.
• Provide recommendations to benefit the insured and negotiate with insurers.
• Be part of a team that supports learning, growth and challenges.

Skills

Customer service

Attention to detail

Negotiation

Positive attitude

Tools

CRM systems

Job description

Job Description

Wow, what an opportunity!

As we continue fast growth in a highly needed and welcomed advocacy space at ClaimsCo (and its various brands), we are seeking multiple exceptional Insurance Claims Consultant to join our dynamic insurance claims team based on the Gold Coast who will manage the claims process having the clients best interest at heart. This is the opportunity of a lifetime to find a workplace that will educate you in the Insurance space and create a career pathway for you that you can be proud of.

About Us:

At ClaimsCo, we are disrupting the claims management industry with our innovative approach, ensuring honesty, and delivering the best outcomes for our clients whilst holding the insurance claims industry fair and honest. We are unique and value ourselves on our excellent culture and working environment.

ClaimsCo was recently awarded with the “Great Place to Work” certification. This certification is a prestigious recognition that demonstrates an organization’s commitment to creating a positive and inclusive workplace culture

No experience in insurance or construction is required as full training will be provided, however we welcome people with experience to also apply.

The ideal candidate will be someone who is enthusiastic, driven and motivated to have a career in the insurance industry.

The successful applicant will be responsible for:

• Managing a portfolio of complex claims using expertise to negotiate a positive outcome for all parties following a period of training and development.
• Assisting the operations coordinator in relation to claims compliance
• Provide recommendations where appropriate to benefit the Insured
• Have the Insured’s best interest at heart and be willing to negotiate on behalf of your clients
• Be a part of a team where you will have the setting to learn, grow and be challenged.

This is a challenging, varied and rewarding opportunity. To be successful you will need to offer:

• Excellent customer service with a high attention to detail
• A fun and positive attitude & a drive to succeed
• Ability to negotiate and debate with the Insurers when required

What’s in it for you:

• Long-term employment opportunities with career progression opportunities
• A competitive remuneration package with very generous incentives
• Be supported in a collaborative team environment with fun team building activities
• Streamlined CRM systems that do the heavy lifting
• Ongoing support and training

Are you looking to commit to a stable, long term career?