Workspace Experience Host

Hub Australia; North Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Birthday leave

Volunteer leave

Great Place to Work

Job summary

Hub Australia is seeking a friendly and energetic Workspace Experience Associate to be the welcoming face in our Canberra clubhouse. You’ll greet members, coordinate events, and keep the space running smoothly while delivering premium, personalised service.

Ideal candidates have at least 2 years in a customer-facing role, a hospitality mindset, and the ability to multitask in a fast-paced environment. RSA and Food Handling certification are required or obtainable.

Qualifications

• At least 2 years of experience in a customer-facing role.
• Customer-centric and hospitality-led mindset.
• Strong problem solving skills with a positive, solution-focused approach.
• Exceptional interpersonal skills for engaging with members and staff.
• Proficient multitasking in a dynamic environment.
• Passion for building relationships and rapport.
• RSA and Food Handling Certificate held or willing to obtain.

Responsibilities

• Create personalised experiences for members and guests as the welcoming face.
• Manage day-to-day member inquiries, bookings, mail, and email inbox promptly.
• Assist cafe operations downstairs by preparing beverages (training provided).
• Organise and execute workplace events with strong guest satisfaction.
• Conduct regular inventory checks of food and clubhouse supplies.
• Support daily operations including opening/closing procedures and space checks.

Skills

Customer-facing experience

RSA certification

Food handling certificate

Multitasking

Relationship building

Job description

Hub Australia is seeking a friendly and energetic Workspace Experience Associate to be the welcoming face in our Canberra clubhouse. You’ll greet members, coordinate events, and keep the space running smoothly while delivering premium, personalised service.

Ideal candidates have at least 2 years in a customer-facing role, a hospitality mindset, and the ability to multitask in a fast-paced environment. RSA and Food Handling certification are required or obtainable.