Workspace Experience Associate (Casual) - Melbourne

Hub Australia Pty; Melbourne; On-site; AUD 33,000 - 39,000; Part time

Job summary

Hub Australia Pty is seeking a friendly Workspace Experience Associate (Receptionist/Barista) for Melbourne clubs. This casual role focuses on greeting members, delivering barista-made beverages, and supporting cafe operations with flair.

Your day includes hosting events, managing inventory, and building relationships with members and guests. Availability Mon–Fri 8am–1:30pm is preferred, with flexibility considered to fit a busy, customer-focused culture.

Qualifications

• Experience in customer-facing roles, preferably hospitality or cafe.
• Barista experience in a high-volume environment is desirable.
• Strong interpersonal skills and ability to build rapport with members and staff.

Responsibilities

• Welcome members and guests as the frontline face of the clubhouse.
• Prepare a variety of beverages and manage cafe operations with flair.
• Organise and support workplace events from small meetings to larger gatherings.
• Conduct regular inventory checks to keep supplies stocked and ready.

Skills

Hospitality and customer service

Barista skills

Guest relations

Event coordination

Inventory management

Multitasking

Communication

Job description

Workspace Experience Associate (Casual) - Melbourne

• Casual
• Organisational Level: Workspace Experience and National Support (4)
• Sub-department: Workspace Experience
• Type of Employment: Casual
• Department: Operations

About Hub Australia: Hub Australia provides premium workspaces, business networks, and services across 17 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 120 staff and over 8000 members ranging from small business and government to non-profit and corporations.

Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth – as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us.

Are you an energetic and ambitious hospitality and/or customer service guru ready to pivot into the corporate world?

We’re looking for a spirited Workspace Experience Associate (Receptionist/Barista) to energise our clubhouse! This role is an exceptional opportunity for those seeking a meaningful and dynamic career shift into a corporate environment while capitalising on their hospitality and customer service skills where no two days are the same! We are currently looking for both a casual team member who will work across ourMelbourne Clubhouses!

What your day to day will look like (but not limited to!):

• As the welcoming face of our workspace, you'll create personalised experiences for members and guests.
• Showcase your barista artistry by preparing a variety of beverages and managing the day-to-day operations of our cafe with flair and precision.
• Play a crucial role in organising and executing workplace events. From small meetings to larger gatherings, your involvement will ensure each event is a hit, marked by seamless execution and guest satisfaction.
• Conduct regular inventory checks for food, consumables, and clubhouse supplies. Your attention here ensures we’re always stocked and ready to meet our members' needs.

We're Looking For Someone Who:

• At least 1-2years of experience in a customer-facing role, preferably in hospitality/cafe, retail, or a similar service-oriented sector.
• Ideally be available Mon - Fri from 8am - 1:30pm, but all availability considered
• At least 1-2 + years of experience as a Barista in a high volume cafe!
• Strongly embodies a customer centric and hospitality-led mindset, adapting to the needs and preferences of guests to enhance their overall experience.
• Exceptional interpersonal skills for engaging with members, staff, and external stakeholders.
• Proficient multitasking abilities, maintaining focus and productivity in a dynamic environment.
• A genuine passion for building relationships, with a strong ability to bring warmth to every interaction and effectively build rapport and foster strong relationships.

Why you should join us:

• Work life balance! Embrace the stability of Monday to Friday corporate hours, freeing your weekends for personal pursuits.
• Join ranks with some of Australia's top organisations, certified as a Great Place to Work.
• Contribute to a B Corp and certified carbon-neutral organisation, committed to making a positive impact on society and the environment

At Hub Australia, we are dedicated to building a diverse, inclusive, and equitable workplace. We believe that our strength lies in our differences, and we are committed to providing an environment where everyone is welcomed, respected, and supported. We encourage applicants of all backgrounds, identities, abilities and experiences to apply, as we strive to reflect the communities we serve.