Workshop Administration Coordinator - Invoicing & Ops

WesTrac Cat; City Of Swan; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Paid parental leave

Novated leasing

Income protection

Job summary

WesTrac Cat in Guildford, WA, is seeking a Workshop Administration Coordinator to join the CRC team in South Guildford. The role focuses on completing and controlling work orders, coordinating invoicing for repairs and maintenance, and investigating costs while supporting multiple departments.

Roster is Mon–Fri, 8.5 hours per day, with a focus on delivering value to customers and ensuring financial performance. A collaborative environment with growth opportunities.

Qualifications

• Demonstrated highly developed customer management skills.
• Excellent organisational ability to manage fluctuating workloads.
• Highly developed written and verbal communication skills.
• Advanced stakeholder engagement to build relationships.
• Intermediate computer literacy including Microsoft Office.
• Analytical, problem-solving and negotiation skills.
• Ability to work in a team and autonomously.
• Self-motivation to chair meetings with stakeholders to ensure financial performance.

Responsibilities

• Complete and control work orders efficiently.
• Coordinate invoicing for repairs and maintenance.
• Investigate maintenance costs and customer needs thoroughly.
• Offer value-added solutions to customers and WesTrac.
• Liaise with departments to ensure smooth operations.
• Maintain and enhance customer relationships for long-term satisfaction.

Skills

Customer management

Organisational skills

Communication

Stakeholder engagement

Microsoft Office

Problem solving

Teamwork

Meeting facilitation

Tools

Smart sheets

Microsoft Teams

Office suite

Job description

WesTrac Cat in Guildford, WA, is seeking a Workshop Administration Coordinator to join the CRC team in South Guildford. The role focuses on completing and controlling work orders, coordinating invoicing for repairs and maintenance, and investigating costs while supporting multiple departments.

Roster is Mon–Fri, 8.5 hours per day, with a focus on delivering value to customers and ensuring financial performance. A collaborative environment with growth opportunities.