Works Support Officer

Transport for NSW; Sydney; On-site; AUD 103,000 - 109,000; Full time

Job summary

Transport For NSW, Windsor, NSW, is seeking a permanent full-time administrative/support role within the Projects division. The role focuses on planning and delivering maintenance and operations for the Vehicle Ferry Service network, coordinating contractors and materials, and maintaining records and systems.

Based in Windsor with potential flexible arrangements, the position emphasizes safety, customer service and continuous improvement in a structured public-sector environment.

Qualifications

• Experience providing administrative, operational or project support in maintenance or infrastructure.
• Strong organisational skills and ability to coordinate multiple tasks and stakeholders.
• Proficiency in Microsoft Office and quick learning of new systems.

Responsibilities

• Support the planning and delivery of maintenance and operational activities across the Vehicle Ferry Service network.
• Coordinate contractors, procurement, materials and maintenance works to support service delivery.
• Manage records, workforce administration and operational systems to ensure accurate and efficient processes.
• Respond to customer enquiries and support asset inspections and facility maintenance.
• Promote safe, compliant and efficient operations through strong stakeholder engagement and continuous improvement.
• For more information on this position and business unit, view the role description and information pack.

Job description

Organisation/Entity: Transport For NSW
Job category: Projects
Job location:
Windsor, NSW, AU, 2756
Job reference number: 112083
Employment type: Permanent Full-Time
Salary range: $102613.0-$109183.0

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.
Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

• Support the planning and delivery of maintenance and operational activities across the Vehicle Ferry Service network.
• Coordinate contractors, procurement, materials and maintenance works to support service delivery.
• Manage records, workforce administration and operational systems to ensure accurate and efficient processes.
• Respond to customer enquiries and support asset inspections and facility maintenance.
• Promote safe, compliant and efficient operations through strong stakeholder engagement and continuous improvement.
• For more information on this position and business unit, view the role description and information pack.

About You

• Experience providing administrative, operational or project support within a maintenance, asset management or infrastructure environment.
• Strong organisational skills, with the ability to coordinate multiple tasks, priorities and stakeholders.
• A proactive and collaborative approach, with excellent communication and relationship-building skills.
• Sound problem-solving abilities and attention to detail, particularly when managing records, systems and compliance requirements.
• Proficiency in Microsoft Office and the ability to quickly learn new systems and processes.
• A commitment to safety, customer service and continuous improvement.
• This position is based in Mortlake NSW. Flexible work arrangements might be available.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

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