Workplace Facilities Assistant

ISS Facility Services; Brisbane; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

ISS Facility Services in Brisbane is seeking a reliable Workplace Facilities Assistant to support day-to-day office operations in a corporate environment. You will help keep the office safe, presentable, and well-supported for employees, visitors and stakeholders.

You will handle office operations, meeting room setup, supplies, reception duties, vendor liaison, and basic AV support, reporting to the Workplace Facilities Manager.

Qualifications

• Experience in a corporate or professional environment.
• Strong organisational and time management skills.
• Professional presentation and communication.
• Customer-service mindset with relationship-building ability.
• Proficiency in Microsoft Office.
• Familiarity with workplace technologies.

Responsabilités

• Office operations: resolve daily issues and escalate as needed.
• Workplace presentation: maintain cleanliness and presentation of spaces.
• Supplies management: restock consumables and office supplies.
• Meeting & event support: set up rooms and catering.
• Reception coverage: front-of-house duties including calls and visitor management.
• Vendor coordination: liaise with building management and service providers.
• Safety & emergency roles: First Aid Officer and Evacuation Warden.
• AV support: assist with basic meeting room technology.
• Perform additional duties as directed by the Workplace Facilities Manager.

Connaissances

Organisational skills

Professional presentation

Customer service mindset

Microsoft Office

IT/workplace tech knowledge

Time management

Outils

AV equipment basics

Communications tools

Description du poste

Workplace coordinator with AV experience

We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a professional corporate environment. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.

Role Responsibilities

Office operations — Resolve daily workplace issues and escalated where appropriate.

Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.

Supplies management — Order, restock, and monitor consumables and office supplies.

Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.

Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.

Vendor coordination — Liaise with building management and external service providers.

Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.

AV support — Assist with basic meeting room technology and troubleshooting.

Perform additional duties as directed by the Workplace Facilities Manager.

About You

Experience in a corporate or professional environment

Strong organisational skills and a proactive work ethic

Professional presentation and communication skills

Customer‑service mindset with the ability to build strong relationships

Proficiency in Microsoft Office

General knowledge of IT systems and workplace technologies

Ability to prioritise tasks and manage time effectively

Physically capable of performing manual tasks (e.g., furniture movement)

Leadership & Culture Alignment

We seek individuals who demonstrate:

Curiosity — A willingness to learn, innovate, and explore better ways of working

Accountability — Ownership of outcomes and commitment to service excellence

Collaboration — Engagement with diverse perspectives and contribution to a positive team culture

Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.