Workplace Coordinator

ISS Facility Services Australia and New Zealand; Sydney; On-site; AUD 65,000 - 78,000; Full time

Job summary

ISS Facility Services Australia and New Zealand in Sydney seeks a Workplace Coordinator to deliver a warm front-of-house experience and seamless office operations. This front‑of‑house role supports employees, clients and visitors, contributing to a polished and professional work environment.

Based primarily at reception on the client floor, you will be the face of ISS—ensuring interactions reflect service excellence, safety and a positive workplace culture while coordinating meetings and daily

Qualifications

• 2–3 years minimum experience in a professional environment.
• Organised and able to manage competing priorities.
• Excellent communication and professional presentation.
• Customer-focused and confident interacting with clients and staff.
• Skilled in Microsoft Office and general IT systems.
• Experience in event coordination or workplace support.

Responsibilities

• Provide a welcoming front-of-house experience and manage enquiries.
• Check meeting rooms, kitchens and common areas for cleanliness and presentation.
• Support daily workplace operations and resolve issues.
• Assist with room setup, furniture configuration and events.
• Collaborate with Workplace/Facilities Coordinator and Manager.
• Maintain professional communication with stakeholders.
• Follow safety and security procedures and report hazards.
• Assist with general facilities duties as directed.

Skills

Reception

Customer service

Event coordination

Microsoft Office

Facilities support

Tools

Microsoft Office

Job description

ISS is seeking a Workplace Coordinator to join our Workplace & Facilities team in Sydney. This highly visible, front‑of‑house role is responsible for creating a warm, professional and seamless experience for employees, clients and visitors while supporting the day‑to‑day coordination of our newly refurbished workplace.

Based primarily at reception on the client floor, you will be the face of ISS—ensuring every interaction reflects our commitment to service excellence, safety, and a positive workplace culture.

About the Role

As the Workplace Coordinator, you will deliver a blend of reception, workplace coordination, event support, meeting room management and general facilities assistance. You will work closely with the Workplace/Facilities Coordinator, Key Account Manager and broader ISS team to ensure the Sydney office operates smoothly and presents at its best every day.

This role requires someone who is organised, proactive, tech‑savvy and confident managing multiple priorities at once—often across several floors.

Key Responsibilities

• Reception & Customer Service Provide a welcoming front‑of‑house experience, greet employees and visitors, manage incoming calls and respond to workplace enquiries.
• Workplace Experience & Presentation Conduct regular checks of meeting rooms, kitchens and common areas to ensure they are clean, tidy, functional and well presented. Encourage staff engagement in workplace activities.
• Office Operations Support daily workplace operations, resolve issues and  re…​
• Meeting & Event Support Assist with room setup, furniture configuration, basic technology, visitor requirements and coordination of training sessions, town halls and client events.
• Team Support Work collaboratively with the Workplace/Facilities Coordinator and Manager, taking ownership of assigned tasks and helping prioritise daily activities.
• Communication & Stakeholder Management Maintain professional communication with employees, clients, contractors and internal teams.
• Safety & Compliance Follow workplace safety and security procedures, reporting hazards and incidents promptly.
• General Facilities Support Assist with additional workplace duties as directed by the manager.

About You

You will thrive in this role if you are:

• Experienced in a professional environment (2–3 years minimum).
• Organised, methodical and able to manage competing priorities.
• Professionally presented with excellent communication skills.
• Customer‑focused and confident interacting with clients and staff.
• Skilled in Microsoft Office and comfortable with general IT systems.
• Experienced in event coordination or workplace support.
• Able to think on your feet and maintain calm in a fast‑paced environment.
• Someone who enjoys being part of workplace culture and encouraging engagement.

Why Join ISS?

• Newly refurbished, modern and calm workplace environment.
• High‑profile front‑of‑house role with strong visibility.
• Supportive team culture and opportunities to grow your facilities career.
• Convenient CBD location with excellent public transport access.

Our Commitment

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted