Workforce Officer

Apollo Care Alliance; Sydney; A distancia; AUD 75.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging benefits

Care Friends program

Employee Assistance Program

Descripción de la vacante

Apollo Care Alliance is seeking a proactive Workforce Officer for a primarily remote role with occasional site travel in Australia. You will coordinate staff rosters across clinical and support services to meet budget, award and service requirements.

Responsibilities include rostering, leave management, filling vacancies, maintaining records, and driving process improvements while collaborating with managers and teams to ensure high-quality care.

Formación

• Experience in rostering or workforce planning within healthcare or aged care.
• Familiarity with modern awards, enterprise agreements and compliance.
• Strong organisational and time management skills with attention to detail.

Responsabilidades

• Develop, maintain and publish accurate staff rosters in consultation with managers.
• Coordinate planned and unplanned leave, shift replacements and roster changes.
• Liaise with employees to fill vacant shifts while ensuring compliance with award conditions and policies.
• Monitor staffing levels to support safe, efficient service delivery.
• Provide rostering support to one facility with potential to assist other sites.
• Maintain accurate workforce records and ensure roster data is current.
• Identify opportunities to improve rostering processes and contribute to service improvements.
• Build positive relationships with managers and staff to support workforce planning.

Conocimientos

Rostering

Workforce planning

Administration

Awards & agreements knowledge

Organisational skills

Time management

Communication skills

Independent working

Team collaboration

Herramientas

Electronic rostering software

Workforce management systems

Descripción del empleo

Are you an organised and proactive administrator with a passion for workforce coordination? Apollo Care are looking for a Full Time Workforce Officer to join our supportive and collaborative team in a primarily remote role.

Working from home, you’ll initially provide rostering support to one of our facilities, with the opportunity to support additional sites as the role evolves. While the role is predominantly remote, travel to supported sites may be required, with all work-related travel expenses covered.

About the Role

As a Workforce Officer, you will be responsible for coordinating and maintaining staff rosters across clinical and support services, ensuring appropriate staffing levels are achieved while meeting operational requirements, award obligations and budget expectations. Working closely with managers and employees, you'll help ensure shifts are filled efficiently and workforce needs are met in a timely manner. This is an integral role in ensuring our workforce is effectively planned to deliver high-quality care while enjoying the flexibility of working from home.

What You’ll Do

• Develop, maintain and publish accurate staff rosters in consultation with managers.
• Coordinate planned and unplanned leave, shift replacements and roster changes.
• Liaise with employees to fill vacant shifts while ensuring compliance with award conditions and organisational policies.
• Monitor staffing levels to support safe, efficient service delivery.
• Provide rostering support to one of our facilities, with the opportunity to assist additional sites as required.
• Maintain accurate workforce records and ensure roster data is current and reliable.
• Identify opportunities to improve rostering processes and contribute to continuous service improvement.
• Build positive working relationships with managers and staff to support workforce planning.

What You’ll Bring

• Previous experience in rostering, workforce planning or administration, preferably within healthcare, aged care or a similar environment.
• Demonstrated experience using electronic rostering and workforce management systems.
• Sound knowledge of modern awards, enterprise agreements and workforce compliance.
• Excellent organisational and time management skills with strong attention to detail.
• The ability to prioritise competing demands in a fast-paced environment.
• Strong communication and interpersonal skills with a customer-focused approach.
• A proactive, adaptable and solutions-focused mindset.
• The ability to work independently while contributing positively to a collaborative team.

What We Offer

• Opportunities for professional development and ongoing learning
• The chance to make a meaningful contribution to the delivery of quality healthcare services within the local community
• Salary Packaging Benefits - NFP Salary Packaging of up to $15,900 tax free income + $2,650 meals and entertainment
• Care Friends - Refer friends, earn points, and turn them into cash. It's our way of saying thank you for bringing great people on board!
• Employee Support - An Employee Assistance Program(EAP)with 24/7 access to a range of benefits for you and your immediate family

Who we are:

Apollo Care Alliance, an innovative national provider with a unique vision to strengthen not-for-profit aged care communities. Our progressive operating model enhances staff efficiency and culture, quality and compliance, and most importantly, resident experience. This innovative approach has been recognised internationally at the Asia-Pacific Eldercare Awards.

Additional Information

• Remote role working from home, plus occasional travel to supported sites
• NFP Salary Packaging - $15,900k tax free income!
• Care Friends :Refer friends, earn points, and turn them into cash