Workday Systems Specialist — HR, Security & Reporting

First Sentier Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

First Sentier Group is seeking a Workday Applications Specialist to support the reliable operation of Workday across the employee lifecycle. You will partner with People & Culture, Technology, payroll and stakeholders to configure, maintain and improve Workday while delivering responsive support and protecting data quality and controls.

This role involves hands-on Workday configuration, incident management, testing, and deployment activities, with emphasis on data integrity and cross-functional

Qualifications

• Experience supporting or administering Workday across areas such as HCM, Core Compensation, Absence, Recruiting, Talent, Security or Reporting.
• Experience managing incidents, service requests, defects and system enhancements within an established support framework.
• Hands-on experience with Workday configuration, including business processes, condition rules, notifications, security, calculated fields and reporting.
• Exposure to Workday releases, regression and user acceptance testing, and production deployments.
• Experience working with HR data, integrations and downstream systems is desirable.
• Experience within a global, regulated or financial services environment would be advantageous.
• Strong analytical and troubleshooting skills, with a focus on root cause, data accuracy and controls.
• Ability to gather requirements, document solutions, prepare test scripts and maintain clear system and process documentation.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly and practically.
• Well organised, with the ability to balance day-to-day operational support with planned system changes.
• Sound judgement when handling confidential employee data and system access.
• Collaborative approach with a willingness to share knowledge and work effectively across a global team.
• Provide day-to-day Workday application support, triaging and resolving incidents and service requests within agreed service levels.
• Configure approved changes to business processes, reports, notifications, condition rules, security and related Workday components.
• Investigate system and data issues, identify root causes and coordinate remediation.
• Support Workday feature releases by reviewing changes, assessing impacts, coordinating testing and updating documentation.
• Partner with People & Culture teams to translate requirements into scalable solutions aligned with global design principles.
• Prepare and execute test scenarios and support user acceptance testing and deployment activities.
• Monitor data quality, integration outcomes and system controls, escalating risks or recurring issues as appropriate.
• Maintain configuration workbooks, operating procedures, knowledge articles and end-user guidance.
• Contribute to continuous improvement of Workday services, support processes and employee experience.

Responsibilities

• Provide day-to-day Workday application support, triaging and resolving incidents and service requests within agreed service levels.
• Configure approved changes to business processes, reports, notifications, condition rules, security and related Workday components.
• Investigate system and data issues, identify root causes and coordinate remediation.
• Support Workday feature releases by reviewing changes, assessing impacts, coordinating testing and updating documentation.
• Partner with People & Culture teams to translate requirements into scalable solutions aligned with global design principles.
• Prepare and execute test scenarios and support user acceptance testing and deployment activities.
• Monitor data quality, integration outcomes and system controls, escalating risks or recurring issues as appropriate.
• Maintain configuration workbooks, operating procedures, knowledge articles and end-user guidance.
• Contribute to continuous improvement of Workday services, support processes and employee experience.

Skills

Workday administration

Incident management

Workday configuration

Testing and UAT

HR data & integrations

Data accuracy & controls

Documentation & test scripts

Clear communication

Job description

First Sentier Group is seeking a Workday Applications Specialist to support the reliable operation of Workday across the employee lifecycle. You will partner with People & Culture, Technology, payroll and stakeholders to configure, maintain and improve Workday while delivering responsive support and protecting data quality and controls.

This role involves hands-on Workday configuration, incident management, testing, and deployment activities, with emphasis on data integrity and cross-functional