Workday and Chris21 Integration Analyst (12‑Month Contract)

Nine; North Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

18 weeks parental leave

Employee Exclusives program

Digital newspaper subscription

Stan subscription

Nine Careers portal

Job summary

Nine in Australia is seeking a Chris21/Workday Functional Analyst on a 12-month contract. You will resolve integration touchpoints between Workday, Chris21, and third-party platforms, reporting to the Lead Payroll Systems Analyst and working with cross-functional teams to triage errors and optimize configurations.

Day to day include triaging integration errors, analyzing logs and payloads, managing Tier 2/3 ServiceNow tickets, and executing configuration updates across Workday and Chris21

Qualifications

• Hands-on functional configuration experience within Workday and core HCM modules.
• Functional user experience with Chris21 and strong end-to-end payroll process knowledge.
• Experience in testing lifecycle, UAT, and defect resolution.

Responsibilities

• Triage and resolve integration errors between Workday, Chris21, and third-party systems.
• Analyse integration logs, EIBs, and payload files to restore automated data flows promptly.
• Manage and resolve Tier 2 and Tier 3 ServiceNow support tickets efficiently.
• Perform regular master data audits between platforms to ensure complete data synchronisation.
• Translate business requirements into functional specs, reports, and configuration updates.
• Execute configuration tweaks across Workday processes and Chris21 interface files.
• Support system testing, upgrades, and bi-annual Workday/Chris21 releases as required.

Skills

Workday

Chris21

HCM modules

Excel

Data analysis

UAT/testing

Communication

ServiceNow

EIBs

Tools

ServiceNow

EIBs

Job description

Nine in Australia is seeking a Chris21/Workday Functional Analyst on a 12-month contract. You will resolve integration touchpoints between Workday, Chris21, and third-party platforms, reporting to the Lead Payroll Systems Analyst and working with cross-functional teams to triage errors and optimize configurations.

Day to day include triaging integration errors, analyzing logs and payloads, managing Tier 2/3 ServiceNow tickets, and executing configuration updates across Workday and Chris21