Chris 21/Workday Functional Analyst

Nine; North Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

18 weeks parental leave

Employee Exclusives program

Digital newspaper subscription

Stan subscription

Nine Careers portal

Job summary

Nine in Australia is seeking a Chris21/Workday Functional Analyst on a 12-month contract. You will resolve integration touchpoints between Workday, Chris21, and third-party platforms, reporting to the Lead Payroll Systems Analyst and working with cross-functional teams to triage errors and optimize configurations.

Day to day include triaging integration errors, analyzing logs and payloads, managing Tier 2/3 ServiceNow tickets, and executing configuration updates across Workday and Chris21

Qualifications

• Hands-on functional configuration experience within Workday and core HCM modules.
• Functional user experience with Chris21 and strong end-to-end payroll process knowledge.
• Experience in testing lifecycle, UAT, and defect resolution.

Responsibilities

• Triage and resolve integration errors between Workday, Chris21, and third-party systems.
• Analyse integration logs, EIBs, and payload files to restore automated data flows promptly.
• Manage and resolve Tier 2 and Tier 3 ServiceNow support tickets efficiently.
• Perform regular master data audits between platforms to ensure complete data synchronisation.
• Translate business requirements into functional specs, reports, and configuration updates.
• Execute configuration tweaks across Workday processes and Chris21 interface files.
• Support system testing, upgrades, and bi-annual Workday/Chris21 releases as required.

Skills

Workday

Chris21

HCM modules

Excel

Data analysis

UAT/testing

Communication

ServiceNow

EIBs

Tools

ServiceNow

EIBs

Job description

Company Description
Nine is Australia's largest locally owned media company. Working at Nine, you'll have access to a unique range of experiences and opportunities, helping drive the success of the country's most trusted television, radio, digital and publishing brands.
Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.
Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We're evolving and we need people like you to bring new ideas, innovate and make your mark.

Job Description

As a Chris21/Workday Functional Analyst, you will play a critical role in this 12-month contract by resolving integration touchpoints between Workday, Chris21, and key third-party platforms. Reporting to the Lead Payroll Systems Analyst, you will collaborate with cross-functional teams to triage system errors, optimise configurations, and drive continuous process improvements.

Day to day you will:

• Triage and resolve integration errors between Workday, Chris21, and third-party systems.
• Analyse integration logs, EIBs, and payload files to restore automated data flows promptly.
• Manage and resolve Tier 2 and Tier 3 ServiceNow support tickets efficiently.
• Perform regular master data audits between platforms to ensure complete data synchronisation.
• Translate business requirements into functional specs, custom reports, and configuration updates.
• Execute configuration tweaks across Workday business processes and Chris21 interface files.
• Support system testing, upgrades, and bi-annual Workday platform releases and Chris 21 upgrades as required by the vendor.

What you'll bring:

• Hands-on functional configuration experience within Workday and core HCM modules.
• Functional user experience with Chris21 and strong end-to-end payroll process knowledge.
• Demonstrated capability across the testing lifecycle, UAT, and defect resolution.
• Experience using Workday EIBs for data conversion, security frameworks, and calculated fields.
• Intermediate to advanced Excel skills combined with strong analytical problem-solving skills.
• Clear communication skills with the ability to explain technical details to business teams.
• High level of autonomy to manage your workload and make sound configuration decisions.

Additional Information

How we work
At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

Our employee benefits include:

18 weeks paid parental leave with no distinction between primary and secondary carers

Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.

Digital newspaper subscription to our mastheads

Annual gift voucher for Stan subscription

More info at Nine Careers

Our Commitment to Diversity and Inclusion
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.