Wine Retail Assistant / Sommelier

Le Pub and Bottle Shop; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on wine

Job summary

Le Pub & Bottle Shop in Melbourne's CBD is seeking a passionate wine professional to join our team. This role blends wine retail with hospitality, offering a dynamic environment for those who love food, wine and sharing that passion with guests.

You will work across retail and hospitality ops, advising customers, serving wine, stocking and merchandising, and supporting the Retail Sales Manager and Principal Wine Buyer. 2–3 years wine experience required; WSET 3 or CMS preferred.

Qualifications

• 2–3 years of wine experience in retail, winery cellar door or hospitality.
• WSET 3 or CMS certification preferred.
• Strong sales and customer service skills.
• Leadership abilities and mentoring capability.
• Excellent interpersonal and communication skills.
• Ability to multitask and stay organized.

Responsibilities

• Advising retail and dine-in customers on wine, spirits and beer.
• Selling and serving guests, including wine pouring and food service.
• Merchandising and maintaining wine wall and display fridges.
• Supporting the Retail Sales Manager and Principal Wine Buyer.
• Processing and fulfilling customer retail orders.
• Coordinating deliveries and stock allocations; assist with stocktakes.
• Briefing staff on wine products and list changes.
• Attending supplier and trade tastings and contributing to wine program development.

Skills

Wine knowledge

Sales & customer service

Leadership

Organizational skills

Communication skills

Multitasking

Education

WSET 3 or CMS certification

Tools

MS Office Suite

Bepoz

Lightyear

Job description

Le Pub & Bottle Shop | Casual & Full-Time Opportunities

Le Pub & Bottle Shop in the heart of Melbourne’s CBD is looking for a passionate wine professional to join our team.

Combining a wine retail store with a vibrant bar, this is an exciting opportunity for someone who loves food, wine and hospitality and wants to share that passion with our guests.

We're looking for someone with 2–3 years of experience working with wine in a retail, winery cellar door or hospitality environment, who is ready to grow their knowledge and take the next step in their wine career.

About the Role

While the role has a strong wine retail focus, hospitality experience is preferred, as you’ll also be required to assist with food service and beverage service within Le Pub.

You’ll work alongside a team dedicated to showcasing great local and European wines while helping guests discover their next favourite bottle.

You’ll be involved across our retail and hospitality operations, including:

• Advising retail and dine-in customers on wine, spirits and beer
• Selling and serving guests, including wine pouring and food service
• Merchandising and maintaining our wine wall and display fridges
• Supporting the Retail Sales Manager and Principal Wine Buyer
• Processing and fulfilling customer retail orders
• Working with the cellar team on receiving, storage and stock allocation
• Assisting with stocktakes
• Briefing staff on wine products and list changes
• Coordinating deliveries and booking couriers
• Attending supplier and trade tastings
• Contributing to the ongoing development of our wine offering

We're looking for someone who has:

• Extensive knowledge and experience with local and European wines
• Hold a WSET 3 or CMS certification (preferred but not essential)
• Strong sales and customer service skills
• Leadership qualities, including the ability to mentor colleagues
• Excellent interpersonal and communication skills
• Strong organisational skills and the ability to multitask
• The ability to remain calm, focused and composed during busy periods
• Be physically fit to safely perform manual lifting of stock such as beer, sprits & wine boxes up & down stairs between cellars
• Experience working with Bepoz and Lightyear (a bonus) and MS Office Suite
• Flexibility to work across a 7-day roster

What We Offer

This role is ideal for someone looking to further develop their wine knowledge and build a rewarding career in the industry.

You’ll have the opportunity to:

• Work with an extensive wine wall and reserve cellar featuring wines from great regions around the world
• Contribute to our by-the-glass and bottle wine lists
• Collaborate with the Retail Manager on wine, beer and spirit purchasing
• Get involved in stock management, forecasting and supplier relationships
• Participate in tastings and strategic business planning
• Access ongoing internal and external training and development
• Visit local producers and attend trade tastings, workshops and sessions with visiting international winemakers
• Staff discounts on wine to support your own wine journey