Casual Bottleshop Attendant

The Evelyn Hotel; Melbourne; In loco; AUD 33.000 - 39.000; Part-time

Descrizione del lavoro

The Evelyn Hotel in Melbourne is seeking a driven casual team member for our bottleshop, immersed in the wine community. You will work with our Sommelier to curate and maintain the bottle shop, delivering high standards in wine, beer and spirits sales while ensuring a welcoming venue.

Successful applicants will have prior bottleshop experience, a strong service ethos, excellent communication, and the ability to work weekends, especially over Christmas. WSET education is valued but not essential.

Competenze

• Previous experience in a similar bottleshop role.
• Passion for service and wine; knowledge of the wine industry preferred.
• Excellent customer service, communication and time management.
• Ability to work independently and weekends, especially over Christmas.

Mansioni

• Assist the Sommelier to curate and maintain the bottle shop.
• Deliver a high standard of customer service for wine, beer and spirits.
• Contribute to stock control and maintain a welcoming, well-presented venue.
• Provide input on ranging and product mix; ensure smooth bottleshop operations.

Conoscenze

Customer service

Wine knowledge

Communication

Time management

Independence

Attention to detail

Eagerness to learn

Interpersonal skills

People skills

Formazione

WSET certification (preferred)

Strumenti

Canva

Descrizione del lavoro

The iconic Evelyn Hotel is looking for a driven person to work in our bottleshop and become immersed in the wine community. Casual position with 15-20 hours a week.

The iconic Evelyn Hotel is looking for a driven person to work in our bottleshop and become immersed in the wine community. We strongly believe in having a diverse range of small Australian wine makers, which is fostered through weekly customer tastings.

You'll be working closely with our Sommelier to assist in curating and maintaining the bottle shop. You will be responsible for the consistent and professional delivery of our products such as wine, beer and spirit sales, delivering a high standard of customer service, and providing input on ranging and product mix. You will proactively contribute to the smooth running of the bottleshop through stock control and maintaining a welcoming, well-presented venue.

The successful applicant will have:

• Previous experience in a similar capacity
• You have a strong passion for service and wine, a good understanding of the wine industry, local and internationally, WSET education would be preferred but not a deal breaker.
• Exceptional customer service skills
• Excellent communication, interpersonal and time management skills
• Strong work ethic and attention to detail
• A genuine desire to learn and expand your knowledge is a must
• Ability to work independently
• A friendly and outgoing personality
• A responsible service of alcohol certificate
• Ability to use Canva would be preferred but not a deal breaker

This is a casual role and weekend availability is essential, especially over Christmas. Also to note that this is a role focused in the bottleshop and not within the bar.