Wholesale Travel Coordinator — Training & Onboarding

Ignite; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Base salary + super

Training and onboarding program

Career progression

Travel industry discounts

Volunteer leave and events

Beachfront office Broadbeach

Job summary

My Holidays, part of Ignite Travel Group, is seeking a Travel Coordinator (Wholesale) to support the Wholesale Leader, develop relationships with clients, and drive commercial performance from Broadbeach on the Gold Coast.

The role involves training delivery, forecasting and reporting, onboarding new agents, and collaborating with internal teams to improve processes while maintaining high service standards.

Qualifications

• Experience delivering training to sales teams.
• Proven ability to build relationships with wholesale clients.
• Strong presentation and communication skills.

Responsibilities

• Build and maintain strong relationships with wholesale clients.
• Provide day-to-day support to wholesale agents to boost sales.
• Deliver online and face-to-face training across ITG product categories.
• Prepare sales forecasts, reports, and performance insights.
• Onboard new agents and manage onboarding processes.
• Collaborate with internal stakeholders to resolve issues and maintain service standards.

Skills

Relationship building

Training delivery

Sales support

MS Office

Tools

HQ

Explorer

Travel Tek

Job description

My Holidays, part of Ignite Travel Group, is seeking a Travel Coordinator (Wholesale) to support the Wholesale Leader, develop relationships with clients, and drive commercial performance from Broadbeach on the Gold Coast.

The role involves training delivery, forecasting and reporting, onboarding new agents, and collaborating with internal teams to improve processes while maintaining high service standards.