Travel Wholesale Coordinator: Train & Accelerate Sales

Ignite; Gold Coast City; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Travel discounts

Health and well-being programs

Beachfront Broadbeach office

Social events

Volunteer leave

Résumé du poste

Flight Centre Travel Group is seeking a Travel Wholesale Coordinator for our Broadbeach, QLD office. You will support the Wholesale Leader to drive engagement, capability, and commercial performance across multiple channels, working with wholesale clients and frontline sales teams.

You will deliver online and in-person training on ITG product categories, prepare forecasts and insights, and help onboard new agents while maintaining high service standards in a fast-paced environment.

Qualifications

• Strong understanding of ITG product verticals including Escapes, Cruise, and Touring.
• Strong knowledge of ITG business systems, particularly HQ, Explorer, and Travel Tek.
• Excellent presentation, communication, and interpersonal skills.
• Proven ability to build and maintain productive relationships with a diverse range of stakeholders.
• Experience delivering training and supporting sales teams in a fast-paced, target-driven environment.

Responsabilités

• Build and maintain relationships with wholesale clients, including Area Leaders, Team Leaders, and frontline selling staff.
• Provide day-to-day support to wholesale agents to help them achieve sales and service outcomes.
• Deliver online and face-to-face training across ITG product categories.
• Prepare sales forecasts, reports, and performance insights for planning and decision-making.
• Partner with internal stakeholders to resolve issues while maintaining service standards and response times.
• Monitor wholesale processes and recommend improvements to enhance client and agent experience.
• Own end-to-end onboarding for new agents, including systems setup and access requirements.
• Contribute to a safe, inclusive, and accessible work environment.

Connaissances

Relationship building

Stakeholder engagement

Training delivery

Data analysis

MS Office

ITG products (Escapes, Cruise, Touring

HQ/Explorer/Travel Tek

Presentation skills

Communication skills

Outils

HQ system

Explorer

Travel Tek

MS Office Suite

Description du poste

Flight Centre Travel Group is seeking a Travel Wholesale Coordinator for our Broadbeach, QLD office. You will support the Wholesale Leader to drive engagement, capability, and commercial performance across multiple channels, working with wholesale clients and frontline sales teams.

You will deliver online and in-person training on ITG product categories, prepare forecasts and insights, and help onboard new agents while maintaining high service standards in a fast-paced environment.