Wholesale Tile Administrative & Sales Support

Fina Ceramics; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Fina Ceramics in Sydney’s Smithfield area is seeking an experienced Administrative Support Staff to join our growing team with an immediate start. This role supports day-to-day customer service, sales administration and office operations, helping to keep orders flowing smoothly.

You will ensure orders are processed and communicated to the Logistics and Warehouse teams, maintain accurate customer records and files, and work closely with Sales, Logistics, Warehouse and Accounts to deliver service

Qualifications

• Experience in the wholesale tile industry preferred.
• Accurate and detail-focused, especially when processing orders.
• Organised, reliable and able to follow tasks through to completion.
• A proactive team player who helps where needed.
• Able to work independently once trained; escalate issues when needed.

Responsibilities

• Support day-to-day customer service, sales administration and office operations.
• Ensure daily orders are processed and communicated to Logistics and Warehouse.
• Maintain accurate customer records, documentation and files.
• Verify tile quantities and selections; update sales invoices as required.
• Handle incoming calls and respond to enquiries.
• Collaborate with Sales, Logistics, Warehouse and Accounts teams.

Skills

Attention to detail

Organised

Team player

Proactive

Independent worker

Data entry

Job description

Fina Ceramics in Sydney’s Smithfield area is seeking an experienced Administrative Support Staff to join our growing team with an immediate start. This role supports day-to-day customer service, sales administration and office operations, helping to keep orders flowing smoothly.

You will ensure orders are processed and communicated to the Logistics and Warehouse teams, maintain accurate customer records and files, and work closely with Sales, Logistics, Warehouse and Accounts to deliver service