Sales Support

Stylecraft; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Stylecraft is seeking a Sales Support team member to join the Sydney Showroom, reporting to the NSW State Manager. You will provide day-to-day support to the sales team and help drive sales targets through efficient administration and client interactions.

Key duties include assisting with quotes, order confirmations, scheduling, product data sheets, showroom upkeep, and coordination of samples and events. A proactive, team-focused approach is essential in this busy showroom environment.

Qualifications

• Excellent time management and multi-tasking skills.
• Ability to work to deadlines in a fast-paced showroom.
• A solutions-based approach and initiative in supporting sales teams.

Responsibilities

• Support the NSW State Manager and Sales Consultants with administration duties as required.
• Assist the sales team with quoting, order confirmations, ordering, scheduling, tenders and contracts.
• Compile and distribute product data sheets, images or technical specs to designers and project managers.
• Coordinate showroom maintenance and sample management for client presentations and events.
• Assist with phone system when required.

Skills

Time management

Multi-tasking

Can-do attitude

Problem solving

Work under pressure

Team collaboration

Education

Interior Design or Architecture education

Tools

Navision

Job description

Stylecraft is looking for a Sales Support team member, with a passion for the design industry, to join the Sales Team in our Sydney Showroom.

At Stylecraft, we are passionate about original design and investing in people who share this passion. Established in Melbourne in 1953, we’ve grown to be a market leader in commercial, residential, hospitality and education furniture and lighting. Our six showrooms across Australia represent an exclusive range of Australian and international furniture and lighting brands.

For over 70 years, we’ve been guided by upholding principles of contemporary design, quality manufacturing, professional service, and active collaboration with the design community.

Reporting to the NSW State Manager, the role is pivotal in providing day to day support to the Sydney Sales Team, to assist with achieving sales targets.

The role encompasses but is not limited to the following:

SALES ADMINISTRATION

• Support the State Manager and Sales Consultants with administration duties as required.
• Assist the sales team with all internal processes; quoting, order confirmations, ordering, scheduling, tenders and contracts.
• Compile and distribute product data sheets, images or technical specifications to designers and project managers.
• Work with suppliers to ensure lead-times and project schedules can be achieved and communicated to customer.
• Compile and/or amend Care and Maintenance Manuals.
• Format and upload images to Navision.
• Organise and coordinate sample transfers via Navision.
• Caretaker role of accounts when Sales Consultants are away.
• Assist with phone system when required.

SHOWROOM MAINTENANCE

• Maintain cleanliness of showroom and facilities on a daily basis. Ensure the showroom is kept in a presentable and organised manner.
• Maintain resource library.
• Maintain stock line samples.
• Maintain showroom (inclusive of store rooms) and all samples in excellent condition for client presentations and sales. Arrange repair, replacement or cleaning as required.
• Maintain stock levels of sampling and brochures from overseas and local suppliers.
• Organise supplier presentations and/or updates.
• Coordinateshowroom eventsand functions working with the NSW State Manager and Sales Consultants includingorganising catering, hiring of equipment, event set-up, cleaning and packing away.
• Attend and contribute to showroom presentations, showroom events, client entertainment and industry events.

SALES

• Assist with client showroom walk through presentations.
• Assist with website and email-based sales.
• Assist with telephone sales inquiries and information gathering to allocate to appropriate Sales Consultant.

To be considered for this position you must possess:

• Excellent time management and multi-tasking skills
• Ability to work to deadlines
• An accommodating personality and a “can-do” attitude
• A solutions-based approach and demonstrate initiative
• Ability to work under pressure
• Capability to work and collaborate effectively in a small team environment

Desired but not essential:

• An education in Interior Design or Architecture
• Previous experience in organising events

Stylecraft is proud to be an equal opportunity employer. We are committed to providing opportunities to the best candidates regardless of race, gender, culture, religion, sexual preference and age.We strongly encourage Australian Aboriginal and Torres Strait Islander peoples to apply.