Wholesale Coordinator — Training & Sales Enablement

Flight Centre Travel Group; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Flight Centre Travel Group in Broadbeach, QLD is seeking a Wholesale Coordinator to support the Wholesale Leader in achieving revenue goals across multiple channels. You will engage wholesale clients, frontline sales teams, and internal stakeholders to drive performance, training, and process improvements.

You will build relationships, deliver training programs, and help optimize onboarding and support for new agents in a fast-paced travel environment.

Qualifications

• Strong communication and interpersonal skills.
• Experience delivering training to sales teams.
• Ability to build relationships with a diverse range of stakeholders.
• Analytical mindset to identify trends and opportunities from data.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Build and maintain strong relationships with wholesale clients and frontline staff.
• Provide day-to-day support to wholesale agents to achieve sales and service outcomes.
• Deliver online and face-to-face training programs across ITG product categories.
• Prepare sales forecasts, reports, and performance insights for planning and decision‑making.
• Partner with internal stakeholders to resolve issues while upholding service standards.

Job description

Flight Centre Travel Group in Broadbeach, QLD is seeking a Wholesale Coordinator to support the Wholesale Leader in achieving revenue goals across multiple channels. You will engage wholesale clients, frontline sales teams, and internal stakeholders to drive performance, training, and process improvements.

You will build relationships, deliver training programs, and help optimize onboarding and support for new agents in a fast-paced travel environment.