Wheels Attendant (Porter)

Work Initiatives; Brisbane; On-site; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Hotel training opportunities

Great Places to Work certification

Staff room discounts

Food & beverage discounts

Recognition programs

Wellbeing programs

Employee Assistance Program

Job summary

W Brisbane is hiring Full-Time and Part-Time Wheels Attendants (Porter) to deliver seamless guest services and embody the W experience. Based at 81 North Quay, Brisbane City, the role supports guest journeys from arrival to departure, with emphasis on loyalty and exceptional service.

Ideal candidates bring hotel-area experience, Opera PMS knowledge, and a polished, energetic presence. Availability for AM and PM shifts and a valid driver’s license are required.

Qualifications

• Experience in a hotel environment is essential.
• Experience with Opera property management system (PMS) is required.
• Customer service skills with a guest-first mindset are mandatory.

Responsibilities

• Deliver a wide range of services to guide guests throughout their stay.
• Provide guests with the “W” experience, and surprise and delight them at every opportunity.
• Support loyalty and guest service initiatives within a fast-paced hotel environment.

Skills

Hotel experience

Opera PMS

Customer service

Grooming

Driving license

Shift flexibility

Job description

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at 81 North Quay, Brisbane City is hiring Full-Time and Part-Time Wheels Attendants (Porter). OurWheels Attendanttakes the initiative to deliver a wide range of services that guide guests through their entire stay. You will provideour guests with the 'W' experience and surprise and delight them every moment you get. You must have a focus on Loyalty and Guest Service, and require experience in the following:

• Experience in a similar role within a hotel environment
• Experience withOperaproperty management system
• Armed with smart solutions and a can-do attitude
• Energised in a fast-paced environment
• Brings a passionate, audacious, playful and polished personality
• Excellent grooming and presentation skills
• Must be available to work AM and PM Shifts
• Holds a valid driver’s license
• Confidence with driving and parking cars

BENEFITS

• The best hotel training opportunities produced independently byWBrisbane and internationally recognized training programs by Marriott International
• ‘Great Places to Work’ certified
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

DIVERSITY AND INCLUSION STATEMENT

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at ***************@whotels.com