Guest Experience Porter & Wheels Attendant

Work Initiatives; Brisbane; Vor Ort; AUD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Hotel training opportunities

Great Places to Work certification

Staff room discounts

Food & beverage discounts

Recognition programs

Wellbeing programs

Employee Assistance Program

Zusammenfassung

W Brisbane is hiring Full-Time and Part-Time Wheels Attendants (Porter) to deliver seamless guest services and embody the W experience. Based at 81 North Quay, Brisbane City, the role supports guest journeys from arrival to departure, with emphasis on loyalty and exceptional service.

Ideal candidates bring hotel-area experience, Opera PMS knowledge, and a polished, energetic presence. Availability for AM and PM shifts and a valid driver’s license are required.

Qualifikationen

• Experience in a hotel environment is essential.
• Experience with Opera property management system (PMS) is required.
• Customer service skills with a guest-first mindset are mandatory.

Aufgaben

• Deliver a wide range of services to guide guests throughout their stay.
• Provide guests with the “W” experience, and surprise and delight them at every opportunity.
• Support loyalty and guest service initiatives within a fast-paced hotel environment.

Kenntnisse

Hotel experience

Opera PMS

Customer service

Grooming

Driving license

Shift flexibility

Jobbeschreibung

W Brisbane is hiring Full-Time and Part-Time Wheels Attendants (Porter) to deliver seamless guest services and embody the W experience. Based at 81 North Quay, Brisbane City, the role supports guest journeys from arrival to departure, with emphasis on loyalty and exceptional service.

Ideal candidates bring hotel-area experience, Opera PMS knowledge, and a polished, energetic presence. Availability for AM and PM shifts and a valid driver’s license are required.