Retail Security Officer – 24/7 Frontline Safety & Service

Trident Services Australia Pty; Adelaide; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Uniforms provided

Training & development

Career stability

Penalties & allowances

Job summary

Trident Services Australia Pty is seeking professional and licensed Security Officers to join our team at Westfield Tea Tree Plaza in Adelaide. Roles are full-time or part-time with a stable roster, providing a safe, welcoming retail environment.

You will monitor incidents, assist customers, and work with centre management and emergency services to maintain safety, while delivering front-line service and upholding high presentation standards.

Qualifications

• Current SA Security Licence with Crowd Control function.
• Current First Aid and CPR certificates.
• Strong communication skills and customer service focus.
• Availability to work across a 24/7 rotating roster, including weekends and public holidays.
• High standard of presentation and professionalism.

Responsibilities

• Providing professional and friendly front-line customer service.
• Responding to medical, emergency and security-related incidents.
• Monitoring safety risks and reporting hazards or suspicious activity.
• Supporting centre operations through crowd management and conflict de-escalation.
• Assisting with emergency procedures and evacuation protocols.

Skills

Security licence with crowd control

First Aid and CPR certificates

Communication skills

Customer service focus

Roster flexibility 24/7

Professional presentation

Job description

Trident Services Australia Pty is seeking professional and licensed Security Officers to join our team at Westfield Tea Tree Plaza in Adelaide. Roles are full-time or part-time with a stable roster, providing a safe, welcoming retail environment.

You will monitor incidents, assist customers, and work with centre management and emergency services to maintain safety, while delivering front-line service and upholding high presentation standards.