Wellbeing Coordinator

Early Start Australia Pty; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

APM (Australia) in Melbourne CBD is seeking a highly organised Wellbeing Coordinator to join our Client Operations team. You will coordinate wellbeing appointments, support client programs and provide operational support to our clinical team, acting as the first point of contact for many clients.

The role is fast-paced and requires strong administration, attention to detail and the ability to build positive relationships with a broad range of stakeholders to ensure timely, compassionate

Responsibilities

• Act as the first point of contact for clients and stakeholders
• Manage a high-volume inbox and the 1300 wellbeing line
• Coordinate new client referrals, onboarding and outreach activities
• Schedule individual and group wellbeing appointments
• Maintain accurate client records and reporting

Job description

Join Our Team

We're looking for a highly organised and customer-focused Wellbeing Coordinator to join our Melbourne CBD team.

Working as part of our Client Operations team, you'll coordinate wellbeing appointments, support client programs and provide operational support to our clinical team. As the first point of contact for many clients, you'll play an important role in ensuring individuals receive timely, professional and compassionate support.

This is a fast-paced and varied role that requires strong administration skills, attention to detail and the ability to build positive relationships with a broad range of stakeholders.

Key Responsibilities

• Act as the first point of contact for clients and stakeholders
• Manage a high-volume inbox and the 1300 wellbeing line
• Coordinate new client referrals, onboarding and outreach activities
• Schedule individual and group wellbeing appointments
• Maintain accurate client records and reporting