Receptionist - Lansdowne Gardens Care Community

Opal Healthcare; Sydney; On-site; AUD 34,000 - 49,000; Full time

Benefits offered by this job

Mentoring programs

Scholarship opportunities

Meaningful role

Supportive team

Career development

Respect and care

Job summary

Opal Healthcare's Lansdowne Gardens Care Community in Neutral Bay, Sydney, is seeking a receptionist to warmly welcome residents, families and staff. You will manage calls, greet visitors, handle inquiries, maintain records and support day-to-day administration from 8:45am to 4:45pm, Monday to Friday, in a boutique 66-bed residence overlooking Sydney Harbour.

You will provide professional reception, support communications with sensitivity, and contribute to a friendly, respectful team.

Qualifications

• Previous reception, administration or customer service experience.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Confident computer skills, including Microsoft Word, Excel and Outlook.
• Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.

Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

Skills

Communication skills

Telephone manners

Organisational skills

Confidentiality

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

Job description

Receptionist - Lansdowne Gardens Care Community

Lansdowne Gardens redefines residential aged care in Australia. Boutique and luxurious with its hotel-like design, this exclusive residence provides excellence in care and services in a warm and caring environment. Our 66-bed care community is idyllically located overlooking Sydney Harbour at Neutral Bay.

About the Role

• $30.34 per hour plus 12% superannuation


• Permanent Full-Time opportunity


• Monday to Friday


• 8:45am - 4:45pm

As our receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the home. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.

What We Offer

• Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/


• Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.


• A meaningful role where your work makes a genuine difference every day.


• A supportive and friendly team environment.


• Opportunities to develop your administration and customer service skills.


• A welcoming workplace focused on respect, care and community.

Key Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.


• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.


• Maintain visitor sign-in processes and support a safe, compliant front reception environment.


• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.


• Support resident and family communications with sensitivity, confidentiality and respect.


• Assist with maintaining accurate records, reports and documentation as required.


• Contribute to a positive, team-focused environment that supports quality care outcomes.

About You

• Previous reception, administration or customer service experience.


• Excellent communication and telephone manner.


• Strong organisational skills and attention to detail.


• Ability to manage confidential information with professionalism and care.


• Confident computer skills, including Microsoft Word, Excel and Outlook.


• Ability to work collaboratively with residents, families, visitors and colleagues.


• Experience in aged care, health care or community services is desirable but not essential.


• Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.