Weekend Library Services Supervisor

Wagga Wagga City Council; Wagga Wagga; On-site; AUD 46,000 - 47,000; Part time

Benefits offered by this job

Training and development

Generous leave entitlements (MyLeave)

Job summary

Wagga Wagga City Council is seeking a motivated person to join the Library Services team on weekends in a part-time role. You will lead the weekend Library Services team, supervise staff, manage rosters, and deliver high-quality customer service.

The role involves administration, circulation duties, and aiding customers with information and technology queries. The position offers training, development opportunities, and generous leave entitlements (MyLeave).

Qualifications

• Experience in customer service.
• Experience supervising, supporting and mentoring staff.
• Ability to work collaboratively in a team and contribute to a positive workplace culture.
• Commitment to delivering excellent customer service.
• Strong interpersonal and communication skills with diverse customers.

Responsibilities

• Lead and supervise the weekend Library Services team as the senior officer on duty.
• Coordinate work allocation and support staff to ensure high-quality customer service.
• Administer day-to-day library operations including rosters and purchasing.
• Oversee circulation services, including loans, returns and memberships.
• Assist customers with information and technology inquiries.

Skills

Customer service

Team supervision

Communication

Roster administration

Education

Relevant library qualifications

Job description

Wagga Wagga City Council is seeking a motivated person to join the Library Services team on weekends in a part-time role. You will lead the weekend Library Services team, supervise staff, manage rosters, and deliver high-quality customer service.

The role involves administration, circulation duties, and aiding customers with information and technology queries. The position offers training, development opportunities, and generous leave entitlements (MyLeave).