Weekend Library Experience Lead

Council Jobs; Shellharbour; On-site; AUD 25,000 - 27,000; Part time

Benefits offered by this job

Penalties for weekend work

Novated lease options

Retail discounts

Job summary

Shellharbour City Council is seeking a customer-focused professional to coordinate weekend operations at City Library. You will lead the weekend team and assist customers with resources, technology and programs to create engaging experiences for our community.

The role is permanent part-time (15 hours per week) with Saturday, Sunday and Monday shifts, based in Shellharbour. The position offers penalties for weekend/public holiday work and a strong commitment to service quality.

Qualifications

• Must have at least a Library Diploma or be enrolled in/working towards one.
• Public library experience is preferred.
• Demonstrated customer service and communication skills.
• Strong digital literacy and ability to assist customers with technology.

Responsibilities

• Coordinate weekend operations across city libraries.
• Lead the weekend team to assist customers with resources, technology and programs.
• Respond to operational issues and maintain a welcoming environment.

Skills

Customer service

Communication skills

Digital literacy

Coordinate priorities

Teamwork

Workplace culture

Education

Library Diploma or higher

Job description

Shellharbour City Council is seeking a customer-focused professional to coordinate weekend operations at City Library. You will lead the weekend team and assist customers with resources, technology and programs to create engaging experiences for our community.

The role is permanent part-time (15 hours per week) with Saturday, Sunday and Monday shifts, based in Shellharbour. The position offers penalties for weekend/public holiday work and a strong commitment to service quality.