Library Services Supervisor

City of Wagga Wagga; Wagga Wagga; Hybrid; AUD 41,000 - 51,000; Part time

Benefits offered by this job

Permanent PT

Weekend penalty rates

Roster with every fourth weekend off

Training and development

MyLeave

Job summary

City of Wagga Wagga is seeking a motivated library professional to join the team on weekends. The role focuses on delivering high-quality customer service and leading the weekend Library Services team.

Responsibilities include circulation, customer support, staff rosters, and administration. The position offers ongoing training, generous leave, and the chance to work within a collaborative community-focused library.

Qualifications

• Relevant library experience and qualifications.
• Demonstrated experience supervising, supporting and mentoring staff.
• Ability to work collaboratively as part of a team and contribute to a positive workplace culture.
• Genuine commitment to delivering excellent customer service.
• Strong interpersonal and communication skills with diverse customers.

Responsibilities

• Lead and supervise the weekend Library Services team as the senior officer on duty. Coordinate work allocation and provide support to staff to ensure delivery of high-quality customer service.
• Assist with day-to-day administration of the library, including staff rosters, purchasing, record keeping and other administrative functions.
• Lead the delivery of circulation services, including customer enquiries, borrowing and return transactions and library memberships.
• Maintain library collections through shelving, shelf tidying and the timely re-shelving of library materials.
• Oversee circulation desk operations and maintenance including processing borrowings and returns and library memberships.
• Provide advice and support to customers with information and technology enquiries.

Skills

Customer service

Weekend work

Team supervision

Interpersonal skills

Communication

Education

Library experience

Job description

Join the Wagga Wagga City Library Team!

We are seeking a highly motivated and creative person to join our dynamic team offering high-quality customer service. We currently have a part-time vacancy to work on Thursday, Friday, Saturday and Sunday.

Join the Wagga Wagga City Library Team!

We are seeking a highly motivated and creative person to join our dynamic team offering high-quality customer service. We currently have a part-time vacancy to work on Thursday, Friday, Saturday and Sunday.

What We Will Offer You

• Permanent part-time.
• Remuneration of $2,000.71 gross per fortnight plus 12% superannuation in accordance with part-time hours of work arrangements with weekend penalty rates applicable.
• Twenty-five (25) hours per week (Thursday, Friday, Saturday and Sunday) as follows:
• Thursday - 9.00am – 5.00pm
• Friday - 10.00am – 6.00pm
• Saturday - 10.00am – 4.00pm
• Sunday - 10.00am – 4.00pm
• As part of this roster, you will have every fourth weekend off, working only Thursday and Friday.
• Ongoing training and development opportunities.
• Generous leave entitlements, including MyLeave.

Have you thought about a career in Wagga Wagga? Click here:

• Working with Wagga Wagga City Council - Why work in Wagga?

Your New Role

This position is responsible for ensuring the provision of quality customer service to clients of the library and assisting the Manager Library Services by providing guidance, support and direction to the Library Services Team on the weekends.

Key responsibilities of this role include but are not limited to:

• Lead and supervise the weekend Library Services team as the senior officer on duty. Coordinate work allocation and provide support to staff to ensure delivery of high-quality customer service.
• Assist with the day-to-day administration of the library, including staff rosters, purchasing, record keeping and other administrative functions.
• Lead the delivery of circulation services, including customer enquiries, borrowing and return transactions and library memberships.
• Maintain library collections through shelving, shelf tidying and the timely re-shelving of library materials.
• Oversee circulation desk operations and maintenance including processing borrowings and returns and library memberships.
• Provide advice and support to customers with information and technology enquiries.

What You Will Need To Succeed

• Relevant library experience and qualifications;
• Demonstrated experience supervising, supporting and mentoring staff.
• The ability to work collaboratively as part of a team and contribute to a positive workplace culture.
• A genuine commitment to delivering excellent customer service.
• Strong interpersonal and communication skills, with the ability to engage effectively with a diverse range of customers.

Use of Artificial Intelligence (AI)

Council acknowledges that applicants may use AI tools to assist with preparing their application. If you do, please ensure your application reflects your own skills and experience. Candidates progressing through the recruitment process should be prepared to discuss and expand on all aspects of their application, including their responses to the focus questions.

What is next?

Applications close Sunday, 15 November 2026 at 11.59pm AEST with interviews to be held in the week commencing Monday, 23 November 2026. We encourage shortlisted candidates to attend interviews in person where possible. If you are unable to do so, please let us know in your application and we will work with you to discuss suitable arrangements.

If you are interested in this role and would like more information, please contact Christine Bolton, Library Services Manager, on 02 6926 9710.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Council is an inclusive employer.

We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, sexually and gender diverse people, people with lived experience and people of all ages.