Weekend Guest Experience & Membership Specialist

Belgravia Health and Leisure Group Pty Ltd; Geraldton; On-site; AUD 30,000 - 41,000; Part time

Job summary

Belgravia Leisure is recruiting Guest Experience Officers to join Stromlo Leisure Centre on weekends. You will welcome members, handle enquiries, and help sell memberships while delivering café service and barista-style beverages.

The role blends front desk and café tasks in a fast-paced, customer-focused environment. Successful candidates are energetic, customer‑minded, with solid communication skills and a passion for community engagement.

Qualifications

• Minimum 2 years’ experience delivering strong customer experience and sales.
• Excellent communication and interpersonal skills.
• Experience working in a team to achieve targets.
• Ability to work weekends and maintain a positive attitude.

Responsibilities

• Achieve set sales targets on a daily basis.
• Provide exceptional guest experience in person and over the phone.
• Conduct tours to convert prospective members to subscriptions.
• Process memberships and data entry in line with company processes.
• Maintain knowledge of centre services and activities.
• Handle cash and use POS systems.

Skills

Customer service

Sales

Teamwork

Education

First Aid Level 2

CPR

Working with Children Check

National Police Check

Job description

Belgravia Leisure is recruiting Guest Experience Officers to join Stromlo Leisure Centre on weekends. You will welcome members, handle enquiries, and help sell memberships while delivering café service and barista-style beverages.

The role blends front desk and café tasks in a fast-paced, customer-focused environment. Successful candidates are energetic, customer‑minded, with solid communication skills and a passion for community engagement.