Wedding & Social Events Manager

Crown Resorts Limited; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Job summary

Crown Resorts Limited in Melbourne is seeking a Weddings & Social Events Manager to plan, manage and execute a diverse portfolio of weddings and social events, delivering seamless experiences and exceeding guest expectations.

You will work closely with clients and internal stakeholders to bring events to life while upholding Crown's reputation for exceptional service and world-class hospitality.

Qualifications

• You are an organised events professional with a passion for creating exceptional guest experiences.
• Strong communication, attention to detail and ability to manage multiple events in a fast-paced environment.
• Experience in wedding planning or social events within a premium hospitality setting.
• Excellent customer service and stakeholder relationship skills.
• Proficiency with Microsoft Office and event management systems.

Responsibilities

• Manage a portfolio of weddings and social events from planning to execution.
• Act as the primary point of contact for clients and internal stakeholders.
• Partner with Sales, Operations and Culinary teams to deliver memorable events.
• Ensure events comply with Crown service standards and regulations.
• Build strong client relationships to create personalised celebrations.
• Represent Crown at industry events and stay informed on market trends.

Job description

The Role

This is an exciting opportunity to join Crown Events and play a key role in delivering some of Melbourne's most memorable weddings and social celebrations. As Weddings & Social Events Manager, you will be responsible for planning, managing and executing a diverse portfolio of weddings and social events, ensuring every experience is delivered seamlessly and exceeds guest expectations. You will work closely with clients and internal stakeholders to bring events to life while upholding Crown's reputation for exceptional service and world-class hospitality.

In this role you will:

• Manage a portfolio of weddings and social events, acting as the primary point of contact for clients from planning through to execution.
• Partner with Event Sales, Operations and Culinary teams to deliver seamless and memorable event experiences.
• Ensure all events are executed in line with Crown's service standards and compliance requirements.
• Build strong relationships with clients to create personalised and unforgettable celebrations.
• Represent Crown at industry and promotional events while staying informed on market trends.
• Support and mentor members of the Events team to drive service excellence and team success.

About You

You are an organised and passionate events professional who thrives on creating exceptional guest experiences and bringing special occasions to life. You are a confident communicator with strong attention to detail and the ability to manage multiple events in a fast-paced environment. Previous experience in wedding planning, social events or event management within a premium venue or hospitality environment. Proven ability to deliver exceptional customer service and build strong stakeholder relationships. Strong organisational, financial and project management skills. Excellent communication and interpersonal skills. Proficiency with Microsoft Office and event management systems. A proactive, detail-oriented approach with a passion for creating memorable guest experiences.

What We Offer You

A supportive and collaborative team environment.

Career development opportunities across Crown's hospitality and events portfolio.

• Complimentary meals while on shift and team member benefits.

The opportunity to work alongside industry-leading events and hospitality professionals.

Applications Close

November 22nd

On top of exciting career possibilities, we offer better exposure to experiences and learning. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Our Talent Community is a place to stay connected with life at Crown Resorts. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.