Wedding & Social Events Manager

Crown Resorts; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Complimentary meals

Team member benefits

Career development opportunities

Collaborative team environment

Job summary

Crown Resorts in Melbourne seeks a Weddings & Social Events Manager to lead planning, management and execution of weddings and social celebrations, delivering experiences that exceed guest expectations and reflect Crown's world-class hospitality. You will manage a diverse portfolio, collaborate with Event Sales, Operations and Culinary teams, mentor the Events crew and stay ahead of market trends.

This is a senior, dynamic role within Crown's premium events portfolio offering a clear career path

Qualifications

• Previous experience in wedding planning, social events or event management at a premium venue.
• Proven ability to deliver outstanding customer service and build stakeholder relationships.
• Strong organisational, financial and project management skills.

Responsibilities

• Manage a portfolio of weddings and social events, acting as the primary point of contact for clients from planning through to execution.
• Partner with Event Sales, Operations and Culinary teams to deliver seamless and memorable event experiences.
• Ensure all events are executed in line with Crown's service standards and compliance requirements.
• Build strong relationships with clients to create personalised and unforgettable celebrations.
• Represent Crown at industry and promotional events while staying informed on market trends.
• Support and mentor members of the Events team to drive service excellence and team success.

Skills

Wedding planning

Event management

Client liaison

Stakeholder management

Project management

Communication

Microsoft Office

Event management systems

Tools

Microsoft Office

Event management software

Job description

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

This is an exciting opportunity to join Crown Events and play a key role in delivering some of Melbourne's most memorable weddings and social celebrations.

As Weddings & Social Events Manager, you will be responsible for planning, managing and executing a diverse portfolio of weddings and social events, ensuring every experience is delivered seamlessly and exceeds guest expectations.

You will work closely with clients and internal stakeholders to bring events to life while upholding Crown's reputation for exceptional service and world-class hospitality.

In this role you will:

• Manage a portfolio of weddings and social events, acting as the primary point of contact for clients from planning through to execution.
• Partner with Event Sales, Operations and Culinary teams to deliver seamless and memorable event experiences.
• Ensure all events are executed in line with Crown's service standards and compliance requirements.
• Build strong relationships with clients to create personalised and unforgettable celebrations.
• Represent Crown at industry and promotional events while staying informed on market trends.
• Support and mentor members of the Events team to drive service excellence and team success.

About You:

You are an organised and passionate events professional who thrives on creating exceptional guest experiences and bringing special occasions to life.

You are a confident communicator with strong attention to detail and the ability to manage multiple events in a fast-paced environment.

• Previous experience in wedding planning, social events or event management within a premium venue or hospitality environment.
• Proven ability to deliver exceptional customer service and build strong stakeholder relationships.
• Strong organisational, financial and project management skills.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office and event management systems.
• A proactive, detail-oriented approach with a passion for creating memorable guest experiences.

What We Offer You

• A supportive and collaborative team environment.
• Career development opportunities across Crown's hospitality and events portfolio.
• Complimentary meals while on shift and team member benefits.
• The opportunity to work alongside industry-leading events and hospitality professionals.

Applications Close: November 22nd

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.