Event Manager

Crown Resorts Limited; Perth; On-site; AUD 70,000 - 100,000; Full time

Job summary

Crown Resorts Limited is seeking experienced Events Managers to plan events and ensure exceptional customer experiences throughout the planning process. The role involves managing large-scale events within Crown’s venues, maintaining client relationships and delivering outstanding service.

You will coordinate with teams to ensure smooth execution, improve processes, and transfer event details to operations. This role values passion, energy, and a commitment to high-quality guest experiences.

Qualifications

• Experience in planning and delivering large-scale events.
• Exceptional client relationship-building skills.
• Knowledge of current event industry trends and guest expectations.

Responsibilities

• Plan and manage events, exhibitions and conferences at Crown.
• Maintain and strengthen ongoing client relationships.
• Deliver outstanding service through clear communication and execution.
• Improve processes while adhering to guidelines.
• Collaborate with team members and provide support.
• Prepare Banquet Event Orders and distribute to the operating team.
• Ensure transfer of event details to the events operating team.

Skills

Event management

Client relationships

Industry knowledge

Multitasking

Team collaboration

Job description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The Event Management team offers an exciting mix of operational and strategic opportunities that work to ensure Crown remains the ultimate destination for joyful experiences.

Seeking experienced Events Managers to join the team, to plan our events and ensure an exceptional customer experience during the event planning process.

Crown Perth has the ability to hold events up to 2,000 in our ballrooms and has many other event spaces across the property to suit everyone’s needs and wants.

In this role, you’ll provide unforgettable experiences through your genuine care for guests.

As well as:

• Management, planning and organisation of events, exhibitions and conferences held within Crown
• This role ensures ongoing client relationships are maintained and strengthened
• Delivers outstanding service to clients through clear communication and service delivery
• Ensure we work within our guidelines while continuing to improve processes
• Work closely with the team members, provide support and a collaborative approach
• Preparation of Banquet Event Orders and distribution
• Transfer of all event details to the operating team

About you

• Passion for working within Events and bring positive energy and enthusiasm to the role.
• Ideally have experience within a similar large scale event planning/ event management role
• Exceptional client relationship building skills
• Industry knowledge, understanding of trends and expectations to provide the best events possible
• Ability to manage a large, varied workload and look after multiple projects
• Possess a strong worth ethic, positive attitude and willingness to learn and develop

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.

Our Talent Community is a place to stay connected with life at Crown Resorts.

We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more.

Stay connected as you explore career possibilities.

You can expect better exposure, opportunities, experiences, and learning.

It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with.

Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.