Waste Operations Leader | Client Focused & Compliance

IKON Waste Management; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Leadership role with impact

Career progression opportunities

Professional development through IKON

Job summary

IKON Waste Management is seeking an experienced Operations Manager to oversee waste operations based at a site in Tullamarine, Victoria, with travel to other sites across the state. You will lead a team, ensure service delivery excellence, and maintain strict safety and regulatory standards.

The role emphasizes client relationship leadership, operational strategy development, and continuous improvement to enhance performance while supporting a growing, national-scale operation.

Qualifications

• Demonstrated ability to manage large-scale operations and diverse teams effectively.
• Track record in client relationship management and business development.

Responsibilities

• Manage day-to-day operations, ensuring service delivery excellence and contract adherence.
• Provide practical, hands-on support onsite daily.
• Develop and implement operational strategies aligned with national objectives.
• Drive innovation and continuous improvement to enhance service delivery.
• Lead, inspire and mentor a high-performing team with collaboration and accountability.
• Provide coaching and development opportunities to meet business objectives.
• Supervise supervisors and staff in their absence.
• Serve as a key contact for major clients and maintain strong relationships.
• Engage with clients to understand evolving needs and ensure service excellence and retention.
• Ensure operations comply with legislation, regulations, and company policies.

Skills

Operations management

Client relationship management

Leadership

Communication

Safety and risk management

Job description

IKON Waste Management is seeking an experienced Operations Manager to oversee waste operations based at a site in Tullamarine, Victoria, with travel to other sites across the state. You will lead a team, ensure service delivery excellence, and maintain strict safety and regulatory standards.

The role emphasizes client relationship leadership, operational strategy development, and continuous improvement to enhance performance while supporting a growing, national-scale operation.