Warranty Administrator

Work Initiatives; Gold Coast City; Sur place; AUD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Staff discounts on vehicles, finance,,

Ongoing training opportunities for you

Free yearly flu vaccinations

Monthly staff BBQs and awards

Supportive leadership team

Friendly, team-oriented culture

Résumé du poste

Grand Motors Toyota on the Gold Coast is seeking a meticulous Warranty Administrator to support the Service Department by maintaining warranty claims and documentation with accuracy and a customer-focused approach.

You will review orders, process claims, monitor progress, and liaise with Toyota and internal teams to ensure seamless claim processing while contributing to continuous improvement and service excellence.

Qualifications

• Strong data entry and computer literacy
• Excellent verbal and written communication
• Problem-solving mindset with ability to work independently
• Experience with Tune or SAP Claims is highly regarded
• Previous warranty processing experience is a bonus
• Sharp eye for detail and understanding of vehicles advantageous
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to accuracy and continuous improvement

Responsabilités

• Process and submit warranty claims accurately and efficiently.
• Review repair orders and supporting documentation to ensure compliance.
• Monitor claim progress and proactively resolve discrepancies.
• Maintain accurate warranty records and reporting requirements.
• Liaise with Toyota and internal departments to ensure seamless claim processing.

Connaissances

Data entry

Communication skills

Problem solving

Attention to detail

Time management

Independent work

Outils

Tune

SAP Claims

Description du poste

Join a trusted Toyota dealer and Australia’s Leading Automotive Brand.

Opportunities like this are rare. Following a career transition of our current Warranty Administrator into another role within the business, and after more than 30 years in the position, we are seeking an exceptional individual to join our high-performing Service team.

This unique opportunity has been created by the ongoing career growth of a highly valued team member, leaving behind a remarkable legacy defined by professionalism, unwavering commitment, and Toyota excellence.

As the next custodian of this important role, you'll play a key part in supporting our Service Department, ensuring warranty administration is delivered with the accuracy, professionalism, and customer focus synonymous with the Toyota brand.

Why join Grand Motors Toyota?

• Working within only a single, well-backed Toyota franchise.
• Competitive remuneration package commensurate with experience
• Ongoing training opportunities with a focus on skill-building and career progression
• Staff discounts on vehicles, finance, and servicing
• Access to free yearly Flu vaccinations, monthly staff BBQ’s and awards.
• A supportive and experienced leadership team that values growth and development
• A friendly, team-oriented culture

Your responsibilities will include:

• Process and submit warranty claims accurately and efficiently.
• Review repair orders and supporting documentation to ensure compliance.
• Monitor claim progress and proactively resolve discrepancies.
• Maintain accurate warranty records and reporting requirements.
• Liaise with Toyota and internal departments to ensure seamless claim processing.

Our ideal candidate will have:

• Strong data entry and computer literacy skills
• Excellent verbal and written communication
• A problem-solving mindset with the ability to work independently
• Experience with Tune, SAP Claims systems are highly regarded
• Previous warranty processing experience is a bonus — but not essential
• A sharp eye for detail and a general understanding of vehicles will also be advantageous
• The ability to manage multiple priorities in a fast-paced environment.
• A commitment to accuracy, professionalism, and continuous improvement.