Warm Front Desk Specialist — Orthodontic Practice (Part-Time)

Central Coast Orthodontics; Gosford; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Comprehensive training

Supportive team environment

Job summary

Central Coast Orthodontics is seeking a friendly, highly organised Receptionist to join our specialist orthodontic practice in Gosford. Part-time 3-4 days per week, 8am–5:30pm, with comprehensive training and a supportive team environment.

You will be the first point of contact for patients, handling bookings, inquiries, and payments while maintaining confidentiality and delivering exceptional service to patients and families.

Qualifications

• Experience in orthodontic or dental reception preferred.
• Excellent communication and interpersonal skills.
• Highly organised, reliable and able to manage competing priorities.
• Professional, friendly, and confident with patients of all ages.
• Proficient with computers and practice management software.
• Ability to maintain patient confidentiality.

Responsibilities

• Greet patients warmly and professionally.
• Answer calls, respond to emails and patient inquiries.
• Manage appointments and daily schedules.
• Process payments and assist with payment plans.
• Maintain accurate patient records and confidentiality.
• Support day-to-day practice operations.
• Coordinate with clinicians and reception team.

Skills

Communication skills

Interpersonal skills

Organisation

Customer service

Computer literacy

Tools

Practice management software

Job description

Central Coast Orthodontics is seeking a friendly, highly organised Receptionist to join our specialist orthodontic practice in Gosford. Part-time 3-4 days per week, 8am–5:30pm, with comprehensive training and a supportive team environment.

You will be the first point of contact for patients, handling bookings, inquiries, and payments while maintaining confidentiality and delivering exceptional service to patients and families.