No-Weekend Front Desk Specialist – Orthodontic Practice

Chatswood Orthodontics; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Comprehensive training and development

Collaborative team culture

Excellent work-life balance

Job summary

Chatswood Orthodontics in St Ives, Sydney, is seeking a friendly Receptionist to be the first point of contact and manage front desk operations at the specialist practice.

You will handle appointments, patient enquiries, and payments, coordinating with orthodontists and staff to ensure a smooth, welcoming patient experience.

Permanent, full-time role with a 7:30 am to 5:00 pm schedule, offering competitive pay based on experience and a supportive team environment.

Qualifications

• Experience in dental, medical, sales, or customer service roles is desirable.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proficient data entry and scheduling tasks.
• Comfort with patient interactions across ages.

Responsibilities

• Answer phone calls and respond to patient enquiries professionally.
• Manage appointment scheduling and daily appointment books.
• Welcome patients and ensure a positive visit experience.
• Liaise with referring dentists and healthcare professionals.
• Arrange payments and explain financial information clearly.
• Maintain accurate patient records and day-to-day operations.
• Communicate effectively with patients, clinicians, and the team.

Skills

Outstanding communication

Customer service

Dental/medical receptionist experience

Organisation & multitasking

Proficient computer skills

Job description

Chatswood Orthodontics in St Ives, Sydney, is seeking a friendly Receptionist to be the first point of contact and manage front desk operations at the specialist practice.

You will handle appointments, patient enquiries, and payments, coordinating with orthodontists and staff to ensure a smooth, welcoming patient experience.

Permanent, full-time role with a 7:30 am to 5:00 pm schedule, offering competitive pay based on experience and a supportive team environment.