Warehouse Team Lead & 2IC — Dispatch & Coaching

Harvey Norman Global Pty Limited; City Of Mandurah; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression opportunities

Performance recognition and rewards

Flexible work environment

Job summary

Harvey Norman Mandurah Warehouse is seeking a proactive 2IC to join our team in delivering exceptional service. You will assist with dispatching/receiving orders, coach staff, and liaise with customers to ensure smooth operations.

The role requires strong communication, organisation, and a can-do attitude, with flexibility across retail trading hours including weekends. Forklift/license experience is preferred or essential.

Qualifications

• Excellent communication and customer service orientation
• Ability to coach and lead a small team
• Strong time management and organisational skills
• Experience in warehouse operations and order distribution
• Forklift, drivers and pickers license may be required

Responsibilities

• Oversee dispatching and receiving of orders
• Coach and motivate warehouse staff
• Coordinate loading and unloading of goods and trucks
• Ensure accurate distribution of goods and adherence to WHS policies

Skills

Customer service

Team leadership

Time management

Communication

Forklift license

Tools

WMS software

Job description

Harvey Norman Mandurah Warehouse is seeking a proactive 2IC to join our team in delivering exceptional service. You will assist with dispatching/receiving orders, coach staff, and liaise with customers to ensure smooth operations.

The role requires strong communication, organisation, and a can-do attitude, with flexibility across retail trading hours including weekends. Forklift/license experience is preferred or essential.