Warehouse Supervisor

Yusen Logistics Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee recognition program

Career advancement opportunities

Global education e-Learning

Free parking on site

Job summary

Yusen Logistics Group is recruiting a Warehouse Supervisor to join the Horsley Park team. The role manages Goods In, Order Preparation, Inventory Movement and Dispatch, while driving efficiency, safety and quality across the warehouse.

You will lead a skilled team, ensure customer SLAs are met and uphold continuous improvement principles. Ideal candidates will have a minimum 5 years in warehousing with at least 3 years in supervision, plus experience with Warehouse Management Systems.

Qualifications

• Senior high school certificate required.
• Further education in Logistics or related field highly regarded.
• Minimum 5 years' relevant warehouse experience, with at least 3 years in supervision.
• Understanding of supply chain, logistics and transport industries.
• Strong communication skills and stakeholder relationship building.
• Experience with Warehouse Management Systems (Manhattan Scale) preferred.

Responsibilities

• Oversee day-to-day warehouse operations (Goods In, Order Preparation, Inventory Movement, Goods Outbound).
• Plan staff workload and assign tasks to maximise productivity and meet KPIs.
• Meet daily customer KPIs for picking, packing and shipping.
• Maintain inventory accuracy through cycle counts and processes.
• Lead and develop direct reports, schedule resources, and coach staff.
• Ensure compliance with WHS and Kaizen principles and update SLAs with stakeholders.

Skills

Supervisory experience

Logistics knowledge

Verbal and written communication

Interpersonal skills

Team collaboration

Planning workload

Education

Senior high school certificate or equivalent

Further education in Logistics or related field

Tools

Warehouse Management System (Manhattan Scale)

Job description

Yusen Logistics is a world-leading total supply chain and logistics solutions provider with locations across Australia and New Zealand.

We are recruiting for a Warehouse Supervisor to join our team based in Horsley Park. The successful applicant will be responsible to organise and manage the operational function of the warehouse (Goods In, Order Preparation, Inventory Movements, Goods Outbound etc.), to optimise efficiency, provide exceptional customer service, manage safety and quality standards, while building and maintaining a skilled, effective team.

Key responsibilities include:

• Takeresponsibility for the day-to-day running of warehouse, i.e. Goods In, Order Preparation and Dispatch, Inventory Movement, Goods Outbound
• Planning staff workload and task assignment to consistently maximise warehouse and labour resources, and to meet productivity efficiencies and customer objectives
• Meet daily customer KPIs (e.g. order preparation, picking, packing and shipping)
• Ensure inventory accuracy through cycle count programs to reduce inventory discrepancies
• Supervision, development and direction of direct reports, effective scheduling of resources, managing performance, providing training and coaching, and coordination of workforce planning
• Maintenance of customer SLAs to ensure agreed commercial terms are updated to reflect any changes, in collaboration with Warehouse and Account Management
• Comply with policies and procedures while ensuring adherence to Workplace Health & Safety and Kaizen (continuous improvement) principles.

Skills, Experience, Knowledge required:

• Senior high school certificate or equivalent (pre-requisite)
• Further education or qualification in Logistics, Supply Chain Management or related field would be highly regarded
• Minimum 5 years’ relevant industry experience within a warehouse, including a minimum of 3 years proven supervisory/people management experience
• Proven understanding of the supply chain, logistics and transport industries
• Strong verbal and written communication skills, including the ability to present briefings/updates to small groups
• Highly self-motivated and the ability to work effectively as part of a team effort or autonomously
• Good interpersonal skills and experience in developing professional working relationships with stakeholders (internal, customers, partners, suppliers)
• Demonstrated experience with Warehouse Management Systems (preferably Manhattan Scale)
• Permanent employment with a global supply chain company

Benefits:

• Employee recognition program
• Plenty of opportunities for career advancement
• Global education programs including e-Learning
• Free parking on site

We value hard work and commitment, and in turn we offer the opportunity to grow with a business expanding into new and exciting markets, working with a dynamic, engaged team, and a competitive remuneration package.