Warehouse Supervisor

Tom Stoddart; City of Brisbane; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Uniforms provided

Novated lease options

Onsite parking and canteen

Job summary

Stoddart seeks a Warehouse and Despatch Supervisor to lead the Queensland site operations, ensuring timely deliveries and accurate packing and stock storage. You will collaborate with external partners and internal teams to balance competing demands in a small team environment.

The role requires ERP and MS Office proficiency, strong communication, and problem-solving skills, with a focus on continuous improvement of logistics processes at our Brisbane facility.

Qualifications

• Essential: Intermediate ERP and MS Office skills with good communication.
• Essential: Ability to investigate issues and resolve discrepancies.
• Essential: Knowledge of workplace legislation and compliance.
• Essential: Strong negotiation and contingency planning for deliveries.
• Essential: Accurate data transfer and task allocation.

Responsibilities

• Receive and respond to general enquiries, quotes, and freight preferences.
• Assist with missing, late or damaged freight issues with stakeholders.
• Check invoices against rate cards and spreadsheets.
• Assess delivery items for size, weight and clearance requirements.
• Consolidate orders by delivery location and generate shipping documents.
• Undertake basic staff administration and supervise task allocation.
• Lead staff performance improvements and collaborative problem solving.

Skills

ERP software

Microsoft Office

Verbal communication

Written communication

Workplace legislation

Investigations

Negotiation

Contingency planning

Data accuracy

Education

Warehousing/logistics certification

Tools

ERP software

Microsoft Excel

Microsoft Word

Outlook

Teams

Job description

Established in 1959, Stoddart has been synonymous with stainless steel, steel and aluminium metal fabrication for over 60years. We operate out of a state-of the-art facility in the southern suburbs of Brisbane, with an additional network of sales offices and warehouses in Sydney, Melbourne and Perth. Throughout its evolution, Stoddart has proudly continued to remain a 100% Australian-owned family business.

As the Warehouse and Despatch Supervisor you will be responsible for ensuring the timely delivery of all goods to and from the Queensland site to customers and other Stoddart sites, as well as the appropriate packaging and storage of stock. The role requires building strong relationships with our external partners in the supply chain and working collaboratively with internal stakeholders with competing demands. Working in a small team, this role requires the willingness to undertake basic warehousing tasks on a daily basis.

More specifically your duties will include the following:

• Receive and action general enquiries, requests for quotes, time estimates and preferred freight company by phone and email
• Assist with an array of problem-solving issues of missing, late and damaged freight with internal/external stakeholders
• Check and sign off freight invoices against spreadsheets and rate cards
• Assess items for delivery including size, weight, special delivery requirements and a/c clearance (cash sales or past grace)
• Consolidate orders according to delivery location
• Generate consignment notes, address labels, shipping dockets, and make shipment entries
• Undertake basic staff administration (e.g. approve leave)
• Manage the allocation of tasks
• Manage staff performance with a view to continuous improvement

In determining suitability for the role, the following criteria are considered essential:

• Intermediate level of computer skills in computer software incl. Enterprise Resource Planning (ERP) software and Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to demonstrate enhanced verbal and written communication skills
• Basic knowledge of relevant workplace legislation
• Skilled at undertaking investigations
• Skilled at negotiationSkilled at contingency planning in relation to deliveries
• Skilled at negotiating difficult conversations
• Skilled in the accurate transfer of critical data

The following criteria are considered desirable:

• Formal training/certification in warehousing and/or logistics

What we offer:

• 5 sets of uniforms and boots provided after 3 months
• Novated lease options after 12 months of employment
• Onsite parking and canteen for convenience