Warehouse Picker/Packer - Day Shift, Weekly Pay, Growth

Horner Recruitment Ltd; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Job summary

Fieldpiece is seeking a Customer Service & Warehouse Associate for a new Brisbane-based warehouse. You will split your day between helping customers and performing warehouse duties, including receiving, organizing, and shipping products.

Onsite from 8:00am to 4:00pm, Monday to Friday in Brendale, you may also test simple repairs if mechanically minded. You’ll handle inquiries, process orders, maintain inventory, resolve shipping/payment issues, and help improve warehouse processes while

Qualifications

• High school diploma or equivalent; an associate degree in business, logistics, or related field preferred.
• One year of customer service experience, preferably within a warehouse or distribution environment.
• Experience with inventory management and warehouse operations, including picking, packing and shipping.
• Excellent communication skills, verbal and written, with customers and team members.
• Strong organizational skills to manage multiple tasks and priorities.
• Comfortable using technology to enhance performance.
• Ability to lift and move heavy items up to 50 lbs as part of duties.
• Problem-solving skills and ability to handle inquiries and complaints professionally.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or in person.
• Receive, stock, and organize products within the warehouse.
• Pack, label, and ship orders.
• Conduct regular inventory audits and report discrepancies.
• Maintain a clean, organized warehouse following safety standards.
• Use company software to track orders, inventory levels, and customer interactions.
• Contribute to continuous improvement initiatives for customer service and warehouse operations.

Skills

Customer service

Inventory management

Warehouse operations

Data entry

Problem solving

Education

High school diploma

Associate degree in business/logistics

Job description

Fieldpiece**Customer Service & Warehouse Associate**

To qualify - you MUST live in the Brisbane area and have full rights to work in Australia

Fieldpiece is hiring a Customer Service & Warehouse Associate for a new warehouse in Brendale. This is a unique role where you'll spend most of your day providing exceptional customer service and about 10 hours/week receiving, organizing, picking, packing, and shipping products. This role involves handling customer inquiries, processing orders, maintaining inventory accuracy, resolving shipping or payment issues, and following up with customers on orders. This is a great opportunity for someone that wants to develop into a sales or operations role. If you're mechanically minded, you may also test and/or conduct easy repairs.

This position requires being onsite every day from 8:00am-4:00pm in our Brendale location.

What You'll Do

• Respond promptly and professionally to customer inquiries via phone, email, or in‑person, ensuring a high level of customer satisfaction.
• Receive, stock, and organize products within the warehouse.
• Pack, label, and ship orders.
• Conduct regular inventory audits to maintain accuracy and report discrepancies to management.
• Maintain a clean and organized warehouse environment, adhering to safety standards and protocols.
• Utilize company software and systems to track orders, inventory levels, and customer interactions.
• Contribute to continuous improvement initiatives to enhance customer service and warehouse operations.

Qualifications

• High school diploma or equivalent required; an associate degree in business, logistics, or a related field is preferred.
• One year of customer service experience preferably within a warehouse or distribution environment.
• Experience with inventory management and warehouse operations as well as picking, packing and shipping products.
• Excellent communication skills, both verbal and written, with a strong ability to interact effectively with customers and team members.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Comfortable using technology to enhance job performance.
• Ability to lift and move heavy items, up to 50 lbs, as part of regular warehouse duties.
• Demonstrated problem‑solving skills and the ability to handle customer inquiries and complaints with professionalism and efficiency.
• Attention to detail and accuracy in data entry and inventory management.
• Ability to work independently and as part of a team, with a proactive approach to tasks and a commitment to continuous improvement.