Brisbane: Warehouse & Customer Service Associate

Horner Recruitment Ltd; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Job summary

Fieldpiece is seeking a Customer Service & Warehouse Associate for a new Brisbane-based warehouse. You will split your day between helping customers and performing warehouse duties, including receiving, organizing, and shipping products.

Onsite from 8:00am to 4:00pm, Monday to Friday in Brendale, you may also test simple repairs if mechanically minded. You’ll handle inquiries, process orders, maintain inventory, resolve shipping/payment issues, and help improve warehouse processes while

Qualifications

• High school diploma or equivalent; an associate degree in business, logistics, or related field preferred.
• One year of customer service experience, preferably within a warehouse or distribution environment.
• Experience with inventory management and warehouse operations, including picking, packing and shipping.
• Excellent communication skills, verbal and written, with customers and team members.
• Strong organizational skills to manage multiple tasks and priorities.
• Comfortable using technology to enhance performance.
• Ability to lift and move heavy items up to 50 lbs as part of duties.
• Problem-solving skills and ability to handle inquiries and complaints professionally.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or in person.
• Receive, stock, and organize products within the warehouse.
• Pack, label, and ship orders.
• Conduct regular inventory audits and report discrepancies.
• Maintain a clean, organized warehouse following safety standards.
• Use company software to track orders, inventory levels, and customer interactions.
• Contribute to continuous improvement initiatives for customer service and warehouse operations.

Skills

Customer service

Inventory management

Warehouse operations

Data entry

Problem solving

Education

High school diploma

Associate degree in business/logistics

Job description

Fieldpiece is seeking a Customer Service & Warehouse Associate for a new Brisbane-based warehouse. You will split your day between helping customers and performing warehouse duties, including receiving, organizing, and shipping products.

Onsite from 8:00am to 4:00pm, Monday to Friday in Brendale, you may also test simple repairs if mechanically minded. You’ll handle inquiries, process orders, maintain inventory, resolve shipping/payment issues, and help improve warehouse processes while